Senior Sales Professional

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An iconic lifestyle brand is seeking a passionate and results-driven individual to join their team in London. This role offers the opportunity to support the sales team and enhance client experiences while fostering a client-first culture. Ideal candidates will thrive in a premium environment, showcasing their leadership and communication skills. With a competitive benefits package and a focus on inclusivity, this position is perfect for those eager to make an impact in a vibrant and dynamic setting.

Benefits

Competitive benefits package

Discounts

Inclusive working environment

Career opportunities

Qualifications

• Proven management abilities in a premium/luxury environment.
• In-depth knowledge of Brand and product.

Responsibilities

• Support sales team to maximize client experience and sales opportunities.
• Build and maintain relationships with Very Important Customers.

Skills

Client Relationship Management

Sales Support

Team Leadership

Communication Skills

Organizational Skills

Education

Experience in Premium/Luxury Environment

Tools

Digital Clienteling Tools

Store Systems

Job description

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• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

WHAT YOU'LL DO

Business Client Development

• Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
• Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
• Communicate, engage and energise the team to maximise performance using service metrics

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a client-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
• Uphold & coach Brand standards and Brand presentation
• Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Experience, Skills & Knowledge

WHO YOU ARE

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth Brand and product knowledge