Senior Sales Professional

Ralph Lauren; Greater London; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Discounts

Career opportunities

Résumé du poste

Ralph Lauren Corporation is inviting candidates to join our premium in-store team in London. The role focuses on business client development, supporting sales gains and delivering an extraordinary client experience within a luxury retail environment.

Responsibilities include building a loyal client base, mentoring the team, and upholding brand standards through effective communication and use of store systems and digital tools.

Qualifications

• Experience in a premium/luxury retail environment.
• Proven ability to manage and develop a team.
• Strong clienteling and sales skills with excellent communication.

Responsabilités

• Support the sales team in absence of manager to maintain exceptional client experience and drive sales.
• Build and maintain a loyal VIC/Top client base and engage high-value customers.
• Communicate, energise and mentor the team to maximise performance using service metrics.
• Uphold Brand standards and presentation and interpret business reports.

Connaissances

Premium luxury retail experience

People management

Clienteling

Sales-driven

Strong communication

Outils

POS systems

Description du poste

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

Business Client Development

• Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
• Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
• Communicate, engage and energise the team to maximise performance using service metrics

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a client-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
• Uphold & coach Brand standards and Brand presentation
• Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth Brand and product knowledge