Executive Sales Professional

Ralph Lauren Corporation; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Staff discounts

Benefits package

Job summary

Ralph Lauren Corporation is seeking an energetic retail professional for our London stores. You will deliver personalised service to maximise sales, nurture a loyal VIC client base, and host bespoke events and experiences for top clients.

Ideal candidates bring luxury retail experience, excellent communication, and strong product knowledge. You will uphold brand standards and act as a Ralph Lauren ambassador across store activities and client engagements.

Qualifications

• Experience in premium or luxury retail.
• Excellent communication and product knowledge.
• Energetic, results-driven team player.

Responsibilities

• Deliver best-in-class service to maximise sales and build VIC client base.
• Initiate bespoke events and experiences for clients.
• Uphold brand standards and present Ralph Lauren stores professionally.
• Engage with buyers and share client feedback with teams.

Skills

Luxury retail experience

Clienteling

Premium brand knowledge

Tools

POS systems

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

Business Client Development

• Deliver an extraordinary best in class and personalise level of service to maximise sales and commercial opportunities in store and via out-reach
• Perform to expert level to build and nurture a loyal client base of Very Important Customers (VICs) Super VICs & top clients
• Initiate & execute bespoke events & experiences for your clients

Leadership & Engagement Support

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Act as a professional Ralph Lauren ambassador & representative to effectively network, and remain up to date with competitor activity, innovations, trends, events, campaigns
• Maintain an expert level of brand & product knowledge

Operations

• Expert of Ralph Lauren clienteling and digital tools, Ralph Lauren store systems and procedures
• Uphold & coach Brand standards and Brand presentation
• Attend the buys & communicates product and client feedback to buyers & managers

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent communication skills with in-depth Brand and product knowledge