Executive Sales Professional

Ralph Lauren; Greater London; On-site; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Discounts

Iconic lifestyle brand

Job summary

Ralph Lauren is seeking a dynamic Business Client Development professional to deliver best-in-class, personalised service in store and via outreach to maximise sales. You will build and nurture a loyal VIC/Very Important Client base, initiate bespoke events, and act as a brand ambassador while maintaining expert product knowledge.

Experience in premium/luxury retail and outstanding communication are essential.

Qualifications

• Experience in a premium/luxury environment.
• Excellent communication and brand/product knowledge.
• Energetic, passionate and results-driven team player.

Responsibilities

• Deliver best-in-class client service to maximise sales in store and via outreach.
• Build and nurture a loyal VIC/Very Important Customer base and bespoke events.
• Maintain brand standards and product knowledge; act as Ralph Lauren ambassador and network effectively.

Skills

Clienteling

In-store sales

Relationship management

Communication skills

Brand knowledge

Event planning

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

Business Client Development

• Deliver an extraordinary best in class and personalise level of service to maximise sales and commercial opportunities in store and via out-reach
• Perform to expert level to build and nurture a loyal client base of Very Important Customers (VICs) Super VICs & top clients
• Initiate & execute bespoke events & experiences for your clients

Leadership & Engagement Support

• Create a unique and elevated environment in line with the Ralph Lauren sales code
• Act as a professional Ralph Lauren ambassador & representative to effectively network, and remain up to date with competitor activity, innovations, trends, events, campaigns
• Maintain an expert level of brand & product knowledge

Operations

• Expert of Ralph Lauren clienteling and digital tools, Ralph Lauren store systems and procedures
• Uphold & coach Brand standards and Brand presentation
• Attend the buys & communicates product and client feedback to buyers & managers

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment
• Excellent communication skills with in-depth Brand and product knowledge