Senior Sales Manager

LemClosers; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Relay London is seeking a Senior Sales Manager to own end-to-end deal cycles with major UK retail and brand clients, closing new logos on-site at our London hub.

You will originate platform and marketplace partnerships, and work closely with engineers to drive integrations that expand Relay’s reach in the e-commerce logistics space.

Qualifications

• Bachelor's degree required.

Responsibilities

• Prospect, pitch, and close new logo deals with major UK retail and brand clients, full sales cycle.
• Originate and negotiate new platform and marketplace partnerships to expand reach.
• Collaborate with engineers to drive integrations and product alignments.

Education

Bachelor's Degree

Job description

# Senior Sales ManagerRelay London - On-siteSaaSHybridSee your match scorePosted TodayWork TypeOn-siteVerticalSaaSSourcearbeitnow## About this roleRelay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seenRelay’s Mission is to free commerce from friction.Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate.We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.THE TEAM• ~160 people, around half in engineering, product and data• 45+ advanced degrees across computer science, mathematics and operations research• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle• An intellectually vibrant culture of first‐principles thinking, tight feedback loops and relentless experimentationAbout the RoleMost Commercial roles ask you to do one thing well and do it forever, Relay is built differently. You'll hunt and close new business with major UK retail and brand clients, with full ownership of your own pipeline, start to finish.But you'll also be the one landing new platform and marketplace partnerships from scratch, sitting across the table from partnerships teams at the biggest names in e-commerce and walking out with a deal that changes our reach overnight. It's a bigger seat than the title suggests, built for someone who's outgrown what a standard AE role can offer them.What You'll DoProspect, pitch, and close new logo deals with major retail and brand clients shipping in excess of 1m parcels per year, full cycle.Originate and negotiate brand new platform and marketplace partnerships, landing agreements that put us in front of thousands of new merchantsWork hand in hand with our engineers to get integrations built, c### Selling MotionProspectingChannel / PartnerSell through partners, resellers, or alliancesBuyer PersonaC-SuiteSelling to executive decision-makers### Requirements at a GlanceBachelor's Degree·RequiredNegotiation·Required skill### Typical Day — Sales ManagerTeam 1:1s5–8/weekPipeline reviewDailyDeal coaching3–5/weekForecasting1×/weekEstimates based on role type and selling motion — actual may vary by company.### SaaS — Interview IntelTypical Sales Cycle30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)Common Buyer Objections* \"We're locked into a contract with [competitor]\"* \"We built something in-house already\"* \"We don't have budget until next quarter\"* \"Our team won't adopt another tool\"Key Industry MetricsARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic NumberHot Topics to Reference* • AI-native product disruption* • PLG vs sales-led motion debate* • Vertical SaaS consolidation* • Usage-based pricing modelsUse these insights to speak the buyer's language in interviews.