Senior Sales Lead - Elevate Customer Experience

Sunglass Hut; Greater London; Presencial; GBP 21 000 - 27 000; Tempo integral

Resumo da oferta

Sunglass Hut in Greater London is seeking a Senior Sales Associate for Oakley products. You’ll deliver exceptional customer service, share deep product knowledge, and lead by example on the shop floor.

You’ll support teammates, drive sales through add-ons, and help maintain high energy, standards and brand storytelling while staying hands-on and customer-first in a fast-paced environment. This role offers opportunities for development and closer collaboration with store leadership.

Qualificações

• Retail experience with a track record of consistent performance.
• Confident engaging customers and explaining product benefits.
• Leads by example and supports others on the floor.
• Brings energy, resilience and pride in work.
• Maintains standards and represents the Oakley brand.

Responsabilidades

• Lead by example with standout service and confident product storytelling.
• Support performance by driving sales through add-ons and purpose-led closing.
• Be a go-to on the floor, mentoring colleagues during busy periods.
• Bring the Oakley brand to life through launches, campaigns and stories.
• Stay composed under pressure and remain solution-focused.
• Support leadership by reinforcing standards and priorities.
• Build product expertise through Oakley training.
• Create an inclusive, high-energy, welcoming team environment.

Conhecimentos

Retail experience

Customer engagement

Lead by example

Energy and resilience

Brand representation

Coachability

Descrição da oferta de emprego

Sunglass Hut in Greater London is seeking a Senior Sales Associate for Oakley products. You’ll deliver exceptional customer service, share deep product knowledge, and lead by example on the shop floor.

You’ll support teammates, drive sales through add-ons, and help maintain high energy, standards and brand storytelling while staying hands-on and customer-first in a fast-paced environment. This role offers opportunities for development and closer collaboration with store leadership.