Optical Store Manager: Lead Team, Grow Sales & Vision

Sunglass Hut; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Monthly commission

Holiday allowance

Pension

Discounted eyewear

In-store incentives

Learning & development

Career progression

Brand access

OneSight support

Job summary

Sunglass Hut is seeking an Optical Store Manager in London to lead daily store operations and inspire a high-performing team. You’ll combine optical expertise with exceptional customer service to deliver tailored eyewear solutions and drive commercial success.

Join a global EssilorLuxottica brand that values ownership, development and market-leading eye care. Lead from the front and shape an engaging culture for customers and colleagues alike.

Qualifications

• Proven management experience in optical retail or eyewear environment.
• Strong knowledge of optics, eyewear, and eye-care journeys.
• Passion for delivering expert advice and exceptional customer service.
• Commercial instincts with a track record of driving results.
• Confident leadership, motivation and development of teams.
• Excellent communication, organisation and problem-solving skills.
• Ability to balance clinical credibility with commercial success.
• Energetic, hands-on leadership style.
• Confident using systems and Microsoft Office tools.

Responsibilities

• Own the day-to-day running of the store.
• Lead exceptional customer and patient experiences.
• Use optical expertise to help customers find right solutions.
• Build, coach and inspire a high-performing team.
• Drive sales, KPIs and profitability.
• Recruit, develop and retain great talent.
• Turn performance insights into action.
• Ensure operational excellence and compliance.

Skills

Management experience

Optics knowledge

Customer service

Sales driven

Team leadership

Communication skills

Clinical credibility

Hands-on leadership

Microsoft Office

Job description

Sunglass Hut is seeking an Optical Store Manager in London to lead daily store operations and inspire a high-performing team. You’ll combine optical expertise with exceptional customer service to deliver tailored eyewear solutions and drive commercial success.

Join a global EssilorLuxottica brand that values ownership, development and market-leading eye care. Lead from the front and shape an engaging culture for customers and colleagues alike.