Senior Sales Associate & Customer Experience Lead

Vision Express; Livingston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free sunglasses after probation

Friends & Family discounts

Incentives and development opportunit"

Clear progression within Sunglass Hut

Support OneSight

Job summary

Sunglass Hut in Livingston, UK is seeking a customer‑focus driven team member to join our store. You’ll deliver feel-good customer moments, support daily operations, and open/close the store as a key holder, ensuring smooth shifts and service excellence.

You'll drive sales with expert product knowledge, coach colleagues on the shop floor, maintain stock standards and embody the Sunglass Hut vibe and EssilorLuxottica culture.

Qualifications

• Strong selling skills and a passion for customer experience.
• Confidence, positive energy and a team-first mindset.
• Ability to coach, support and lead by example.
• Organisation, problem solving, and attention to detail.
• Reliable, motivated and ready to step up.

Responsibilities

• Lead the way on delivering feel good customer moments
• Support store leadership with day-to-day operations
• Open and close the store as a key holder
• Drive sales through great service and product knowledge
• Coach and support the team on the shop floor
• Maintain high standards from stock to store basics
• Live the Sunglass Hut vibe, values and culture

Skills

Strong selling skills

Confident and energetic

Coaching and leadership by example

Organisation and attention to detail

Team player with a positive attitude

Job description

Sunglass Hut in Livingston, UK is seeking a customer‑focus driven team member to join our store. You’ll deliver feel-good customer moments, support daily operations, and open/close the store as a key holder, ensuring smooth shifts and service excellence.

You'll drive sales with expert product knowledge, coach colleagues on the shop floor, maintain stock standards and embody the Sunglass Hut vibe and EssilorLuxottica culture.