Senior Sales Associate

Sunglass Hut; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sunglass Hut in Greater London is seeking a Senior Sales Associate for Oakley products. You’ll deliver exceptional customer service, share deep product knowledge, and lead by example on the shop floor.

You’ll support teammates, drive sales through add-ons, and help maintain high energy, standards and brand storytelling while staying hands-on and customer-first in a fast-paced environment. This role offers opportunities for development and closer collaboration with store leadership.

Qualifications

• Retail experience with a track record of consistent performance.
• Confident engaging customers and explaining product benefits.
• Leads by example and supports others on the floor.
• Brings energy, resilience and pride in work.
• Maintains standards and represents the Oakley brand.

Responsibilities

• Lead by example with standout service and confident product storytelling.
• Support performance by driving sales through add-ons and purpose-led closing.
• Be a go-to on the floor, mentoring colleagues during busy periods.
• Bring the Oakley brand to life through launches, campaigns and stories.
• Stay composed under pressure and remain solution-focused.
• Support leadership by reinforcing standards and priorities.
• Build product expertise through Oakley training.
• Create an inclusive, high-energy, welcoming team environment.

Skills

Retail experience

Customer engagement

Lead by example

Energy and resilience

Brand representation

Coachability

Job description

Senior Sales Associate - Oakley®

Push Limits. Raise Standards. Be Who You Are.

Oakley is built for people who don’t stand still. Athletes, creators and everyday challengers who bring intent, confidence and focus to everything they do. In store, that shows up through exceptional service, deep product knowledge, and people who lead by example.

Senior Sales Associate - Oakley®

Push Limits. Raise Standards. Be Who You Are.

Oakley is built for people who don’t stand still. Athletes, creators and everyday challengers who bring intent, confidence and focus to everything they do. In store, that shows up through exceptional service, deep product knowledge, and people who lead by example.

We’re looking for a Senior Sales Associate who brings presence and consistency. Someone who delivers strong results, supports teammates, and helps set the standard on the shop floor, while staying hands on and customer first.

What You’ll Do

• Lead by example: deliver standout service, strong sales behaviours and confident product storytelling, every day.
• Support performance: contribute to sales growth through add-ons, closing with purpose, and helping the store achieve its targets.
• Be a go-to on the floor: support less experienced colleagues, share best practice, and help maintain pace and standards during busy periods.
• Bring the Oakley brand to life: champion product launches, campaigns and key stories with confidence and clarity.
• Stay composed under pressure: remain calm, professional and solution focused when it’s fast paced or challenging.
• Support the leadership team: assist Assistant Managers and Store Managers by reinforcing standards, priorities and ways of working.
• Build product expertise: stay current through Oakley training and use it to elevate the customer experience.
• Create an inclusive experience: treat everyone with respect and help foster a welcoming, high energy team environment.

What You’ll Bring

• Have strong retail experience and a track record of consistent performance
• Are confident engaging customers and explaining product benefits
• Naturally lead by example and enjoy supporting others
• Bring energy, resilience and pride in your work
• Care about standards, results and representing the brand well
• Are curious, coachable and interested in developing further

Why Oakley?

Because influence matters here. Oakley rewards those who raise the bar, whether that’s through performance, attitude or the way you show up for others. You’ll be supported with training, exposure and clear development opportunities aligned to brand moments and product priorities.

Ready?

If you’re ready to step up, set the standard, and help elevate the Oakley experience.