Senior Sales Executive

A2Dominion Group; Staines-upon-Thames; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days holiday

Pension 8%

Health allowance

Job summary

A2Dominion Group is seeking a Senior Sales Executive in Staines. This hybrid role combines hands-on sales delivery with coaching and performance insights to drive sales and compliance targets.

You will manage a portfolio of enquiries across new-build shared ownership, resales and staircasing while supporting the Sales Manager and team with complex cases and pipeline forecasts.

Qualifications

• Experience in property sales or lettings is preferred.
• Proven ability to meet and exceed sales targets.
• Strong knowledge of shared ownership and affordable home ownership processes.
• Experience handling complex customer cases and complaints.
• Ability to guide and coach team members in a fast-paced environment.

Responsibilities

• Proactively manage sales enquiries across shared ownership, resales and staircasing properties.
• Follow up leads and manage your pipeline to maximise conversion and achieve targets.
• Deliver against performance measures including sales targets and customer satisfaction.
• Manage affordability assessments with Financial Advisers and Local Authorities per Section 106.
• Maintain CRM records from enquiry to exchange and completion.
• Arrange and conduct property viewings, open days and virtual tours.

Skills

Sales experience

CRM skills

Shared ownership knowledge

Coaching & mentoring

Communication

Tools

CRM software

Job description

Location: Staines / Hybrid - Site Visits Required

Contract type: Permanent - Full Time (35 hours per week, Monday to Friday with Saturday working required on a rota basis)

Drive sales performance while helping others succeed

Are you an experienced property sales professional ready to take the next step in your career? Do you have strong knowledge of shared ownership and affordable home ownership, alongside the confidence to support colleagues, handle complex cases and drive high standards across a sales team?

We're looking for a Senior Sales Executive to join our Sales team. Alongside managing and converting your own portfolio of sales enquiries, you'll provide senior-level support to the Sales Manager and wider team, acting as a departmental specialist and helping us consistently deliver against our sales, customer and compliance targets.

You'll work across new-build shared ownership, resales and staircasing combining hands‑on sales delivery with coaching, performance insight, complaints resolution and continuous improvement.

Key Responsibilities

• Proactively manage sales enquiries across new-build shared ownership, resales and staircasing properties
• Follow up leads and manage your pipeline to maximise conversion and achieve individual and team sales targets
• Deliver against key performance measures including sales targets, response times, lead generation, conversion rates and customer satisfaction
• Manage affordability assessments alongside Financial Advisers and support allocation processes with Local Authorities in line with Section 106 requirements
• Maintain accurate CRM records from initial enquiry through to exchange and completion
• Arrange and conduct property viewings, open days and virtual tours, providing customers with detailed information about developments and properties
• Deliver an excellent customer experience throughout the buyer journey, maintaining regular and transparent communication
• Work closely with Sales Progressors, solicitors, mortgage advisers and purchasers to keep transactions moving within agreed timescales
• Act as a departmental specialist for shared ownership, resales, and staircasing processes
• Deputise for the Sales Manager when required, supporting the day-to-day coordination of team activity
• Provide guidance, mentoring and informal coaching to Sales Executives, helping to build knowledge, capability and consistency across the team
• Assist the Sales Manager with sales reporting, forecasting, pipeline summaries and performance analysis
• Champion compliance with relevant policies, procedures and legislation, including Anti-Money Laundering, Data Protection and the New Homes Quality Code

More About You

• Extensive understanding of shared ownership, resales and staircasing legislation and processes
• A proven track record of meeting and exceeding sales and KPI targets within the property sector
• Strong experience managing customer enquiries and sales pipelines from initial enquiry through to completion
• Experience handling complex customer cases, complaints and sensitive conversations effectively
• The confidence to provide guidance, coaching and support to colleagues, sharing knowledge and best practice
• Strong CRM skills with experience maintaining accurate records and producing timely performance information
• A proactive and commercially focused approach, with the ability to prioritise effectively in a fast-paced environment
• A collaborative, solutions-focused approach with the confidence to step up and support the Sales Manager when required

Choosing us is easy

As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

• 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service
• Up to 8% contributory pension
• All permanent and fixed‑term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

Inclusion at A2Dominion

We're proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [e-mail]

We know some people may hesitate to apply unless they meet every requirement. If that's you, we'd still encourage you to apply - or get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This vacancy is being managed by Danny Banks. The role closes on 7th September 2026 and we reserve the right to close early upon appointment of the right candidate.