Senior Sales Engineer

TN United Kingdom; Birmingham; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Senior Sales Engineer with expertise in IT infrastructure and virtualization. This remote position involves collaborating with sales teams, conducting product demonstrations, and providing technical support to customers across Europe and the Middle East. The ideal candidate will have strong communication skills and a willingness to travel occasionally for marketing events.

Qualifications

• At least 3 years of experience in Sales Engineering or IT Engineering.
• Hands-on experience with virtualization and security technologies.

Responsibilities

• Perform detailed demonstrations of Parallels products.
• Provide in-depth technical assistance to potential customers.
• Plan and conduct technical training sessions and webinars.

Skills

Communication

Technical Writing

Presentation

Training

Tools

Parallels RAS

Citrix Virtual Apps and Desktop

VMWare Horizon

Microsoft RDS

Azure Virtual Desktop

Microsoft Azure

Amazon AWS

Job description

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Position Overview

The Sr SE has an in-depth understanding of IT infrastructure, security, virtualization, and cloud technologies. He/She will collaborate closely with the sales team to understand customer requirements, conduct product demonstrations, assist the customer/partner in a Proof of Concept setup, and articulate the value proposition of Parallels solutions. As the market is changing fast, the Sr SE is also someone that can quickly learn new technologies and understand their benefits.

Beyond technical expertise, the Sr SE is a good communicator who thrives on collaborative efforts with customers and partners. Possessing a sense of ownership and trustworthiness, they effectively empathize with customers, translating their needs into tailored solutions offered by Parallels.

The ideal candidate not only possesses the technical skills required but is also enthusiastic about conducting occasional training sessions for partners and customers. Willingness to travel to marketing events to provide on-booth or on-stage support is also expected.

This position is based in the European Union or United Kingdom, mainly covering customers/partners in Europe & Middle East. Fluency in English is mandatory; additional languages are a strong plus, especially Arabic for this role.

Responsibilities

• Perform detailed demonstrations of Parallels products.
• Provide in-depth technical assistance to potential customers.
• Take ownership of Proof of Concepts, ensuring they are completed on time and meet customer/partner requirements. Participate in the design, implementation, and support of Parallels products.
• Provide guidance, recommendations, and expert advice on technical issues.
• Maintain an advanced understanding of Parallels and competitors’ products.
• Develop project concepts and proposals to address customer needs.
• Coordinate with Account Managers, Sales Management, and Channel Partners to support selling efforts.
• Manage technical sales support activities for potential and existing customers.
• Plan and conduct technical training sessions and webinars, online and onsite.
• Mentor and assist in training Sales Engineers, new hires, and the sales team as needed.

Required Skills and Qualifications

• At least 3 years of relevant experience in Sales Engineering or IT Engineering, preferably more for senior roles, in domains related to virtualization, security, and IT infrastructure.
• Hands-on experience with at least one of these technologies: Parallels RAS, Citrix Virtual Apps and Desktop, VMWare Horizon, Microsoft RDS, or Azure Virtual Desktop.
• Deep knowledge of Microsoft Remote Desktop Services and VDI publishing.
• Understanding of IT infrastructure solutions related to systems, networks, and security.
• Experience with cloud platforms such as Microsoft Azure and Amazon AWS.
• Ability to perform product demonstrations and presentations to technical and executive audiences.
• Strong technical writing, presentation, communication, and training skills.

Additional Requirements

• The right attitude to compete with Citrix, VMware, and other market competitors.
• Experience in implementing and administering virtualization systems and cloud-based computing.
• Willingness to travel annually (up to 20%).
• Fluent in written and verbal business English; proficiency in French, Italian, or Spanish is a secondary requirement.

Miscellaneous

This position is 100% remote, with travel up to 20% of the time.

About Parallels

Parallels Inc., a leader in cross-platform solutions, enables customers to access applications and files on any device or OS. We facilitate secure, productive use of devices and technology, including Windows, Mac, iOS, Android, Chromebook, Linux, and Cloud. Our solutions support virtual desktops and applications, remote access, and device management. Recently, Parallels became part of Corel Corporation, joining industry-leading brands.