Senior Sales Consultant

AFM - Association Française du Marketing; London Colney; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading luxury retail company is seeking a Senior Sales Consultant for its London store. The role involves managing the sales floor, training staff, and ensuring high-quality customer experiences. Ideal candidates will have retail experience and a passion for luxury brands, making it suitable for those looking to advance their careers in a vibrant environment.

Benefits

50% staff discount

22 days holiday + Bank Holidays

Quarterly bonus scheme

Free product allocation each quarter

Enhanced family leave

Healthcare Plan

Recognition Awards

Company Pension Scheme

Qualifications

• Minimum of 2 years experience in retail.
• Experience in a supervisory role required.
• High level of personal grooming standards.

Responsibilities

• Oversee the running of the sales floor.
• Assist in driving and motivating the team.
• Provide detailed product knowledge and customer experiences.

Skills

Communication

Leadership

Team Motivation

Customer Service

Job description

3 days ago Be among the first 25 applicants

The Opportunity

We are looking for an experienced

The Opportunity

We are looking for an experienced Senior Sales Consultant to help lead the team at our Fenchurch Street Store on a full-time (37.5 hour) basis.

As a key support to a dual-site manager, you will over-see the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPI's with confidence to run the shop floor on your own. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program , providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.

What We Are Looking For

The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPI's. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.

What We Can Offer You

• An annual salary of £28,957.50
• A 50% staff discount to use on all of your favourite Molton Brown products
• 22 days holiday + Bank Holidays
• A day off for your birthday
• A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Company Pension Scheme
• Learning and development opportunities within our business and across our brands
  
  

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

https://www.kao.com/emea/en/privacy/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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