Senior Sales Associate - London

JR United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a prestigious luxury house in London, where you'll be at the forefront of delivering an exceptional customer experience. In this dynamic role, you will welcome clients, provide personalized service, and lead a motivated sales team to achieve performance goals. Your expertise in fashion trends and product knowledge will be crucial in maintaining high standards and building client loyalty. This is an exciting opportunity to thrive in a luxury retail environment and make a significant impact on the team's success. If you are passionate about luxury retail and have a proven track record, this role is perfect for you.

Qualifications

• 5+ years of experience in a luxury retail environment.
• Fluent in English; additional languages are a plus.

Responsibilities

• Welcome clients and ensure a perfect luxury experience.
• Support and coach the sales team to enhance performance.
• Develop a client book and maintain product knowledge.

Skills

Communication Skills

Team Leadership

Sales Performance

Client Relationship Management

Fashion Knowledge

Tools

CRM Tools

Job description

Social network you want to login/join with:

By joining a Luxury House in its London store, your missions will be:

• Welcome clients to the store and guarantee a perfect luxury experience;
• Ensure a personalized service, build loyalty to maximize sales;
• Support and coach the Sales team to improve their performance;
• Develop a client book by gathering the clients’ details and updating CRM tools;
• Continuously maintain and update your fashion, trends and product knowledge and pass on this knowledge to the Sales team;
• Make sure that Visual Merchandising guidelines are respected;
• Support back of house activities (shipping, inventory, transfers, etc.).

Profile needed:

You have at least 5 years of experience in a similar position, within a luxury environment.

You have excellent communication skills, and you are driven by performance.

As a leader, you like to show the example and motivate the team.

Your English is perfectly fluent, another language would be ideal.