Senior Sales Associate - Harrods, London

JR United Kingdom; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the Jimmy Choo family as a Senior Sales Associate in the heart of London. In this pivotal role, you will deliver exceptional customer service in a luxury retail environment, ensuring every customer feels valued. This position offers you the opportunity to contribute to the brand's high-performance culture and celebrate diversity and inclusion in a creative workplace. You'll enjoy 33 days of holiday and an exclusive employee discount.

Benefits

33 days of holidays

Products allowance and discount

Birthday day off

Exclusive employee sales

Qualifications

• Demonstrable success as a Sales Associate.
• Knowledge and understanding of the luxury market.

Responsibilities

• Provide excellent customer service.
• Support management with day-to-day operations.
• Maintain client database for customer loyalty.

Skills

Customer service

Product knowledge

Sales performance

Job description

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Senior Sales Associate - Harrods, London, london (city of london)

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Client:

Jimmy Choo

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

About working for Jimmy Choo:

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent - Full-time, 40 hours per week

What you’ll do:

As a Senior Sales Associate, you will:

• Provide excellent standards of customer service at every opportunity.
• Develop product knowledge through storytelling and ensuring great customer service skills.
• Participate in, and represent Jimmy Choo during promotional events and activities
• Contribute ideas and suggestions to the team for improvements in the boutique performance.
• Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
• Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
• Maintain your own client database ensuring repeat visits and customer loyalty
• Resolve customer complaints by investigating problems and sharing solutions with the store management
• Play an active role in replenishing stock according to company procedures and policies.
• Participate and support the team in stock takes as and when required
• Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising

We’d love to see:

You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.

You will be enthusiastic, self-confident and self-motivated

Our values - creative, courageous and passionate

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we'd love to hear from you - Apply Today!