Senior Sales Associate - Harrods, London

Jimmy Choo; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Jimmy Choo is seeking a Senior Sales Associate for their Harrods location in London. The role involves delivering high standards of customer service, developing product knowledge, and contributing to team performance in a luxury retail environment. Ideal candidates will have experience in luxury retail, be self-motivated, and have a passion for fashion.

Benefits

33 days of holidays

Products allowance and discount

Birthday day off

Exclusive employee sales

Qualifications

• Proven success as a Sales Associate in the luxury market.
• Enthusiastic, self-confident, and self-motivated.

Responsibilities

• Provide exceptional customer service and maintain client relationships.
• Achieve performance targets and ensure store presentation meets standards.
• Support management in day-to-day operations and store administration.

Skills

Customer service

Product knowledge

Sales experience

Job description

Join to apply for the Senior Sales Associate - Harrods, London role at Jimmy Choo

Join to apply for the Senior Sales Associate - Harrods, London role at Jimmy Choo

Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.

Permanent- Full-time, 40 hours per week

What you’ll do:

As a Senior Sales Associate, you will:

• Provide excellent standards of customer service at every opportunity.
• Develop product knowledge through storytelling and ensuring great customer service skills.
• Participate in, and represent Jimmy Choo during promotional events and activities
• Contribute ideas and suggestions to the team for improvements in the boutique performance.
• Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
• Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique.
• Maintain your own client database ensuring repeat visits and customer loyalty
• Resolve customer complaints by investigating problems and sharing solutions with the store management
• Play an active role in replenishing stock according to company procedures and policies.
• Participate and support the team in stock takes as and when required
• Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandising

We’d love to see:

You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion.

You will be enthusiastic, self-confident and self-motivated

Our values: creative, courageous, and passionate

Equality, diversity, and inclusion:

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Exclusive employee sales

If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion, Retail, and Retail Luxury Goods and Jewelry

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