Senior Sales Associate

Reiss Limited; Thurrock; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established luxury brand is looking for a Senior Sales Associate to join their new store in Lakeside Shopping Centre. This role emphasizes delivering exceptional customer service and supporting the management team to achieve sales and operational goals. The ideal candidate will have experience in a customer-facing role, particularly in premium retail, and possess excellent communication skills. Join a dynamic team where your contributions will make a significant impact on the brand's success and customer satisfaction.

Benefits

Generous Employee Discount

Business Wear

Sales and Service Bonus Scheme

Qualifications

• Experience in a customer-facing role within premium or luxury retail.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver premium customer service and maintain visual standards.
• Act as a brand ambassador and support management in achieving goals.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Teamwork

Ability to Work Under Pressure

Job description

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams, this means providing elevated customer service, a store environment that stands out in the market, and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?
As part of our Retail team, you’ll be joining our brand NEW store in Lakeside Shopping Centre as our Senior Sales Associate, responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

Who you are

• You’ll have experience in a customer-facing role ideally within a premium or luxury retail environment
• Have excellent communication and interpersonal skills
• Be motivated, focused and driven to achieve individual and team goals
• Be a team player
• Ability to work under pressure

What you’ll be doing

• Delivering a premium and tailored customer service experience
• Providing in-depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members, and management
• Maintaining visual standards
• Acting as a Reiss Brand Ambassador

What we’ll do for you

• Generous employee discount
• Business wear
• Sales and service bonus scheme
• And many more

If you want to start your story at Reiss as our Sales Associate, don’t miss out - apply now!

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.