Senior Sales Assistant (Supervisor)

Bayne's the Family Bakers; Glasgow; Hybrid; GBP 15,000 - 20,000; Part time

Benefits offered by this job

Colleague discount up to 50%

Free roll and hot drink during shifts

Retail discount for family

Job summary

Bayne’s the Family Bakers in Glasgow is seeking a Senior Sales Assistant to support bakery shops with customer service and cash handling. The role involves 25 hours per week across shifts, including weekends, with 4 days out of 7.

Training will be provided on tills and product guidance, with a strong focus on friendly, proactive customer care. The position supports daily operations, display setup, and stock management, and requires a flexible, positive attitude.

Qualifications

• Experience in food retailing / Food to Go is preferred.
• Excellent communication skills are essential.
• Cash handling experience is a plus and training will be provided for tills.

Responsibilities

• Prepare and serve customers with bakery and food-to-go products.
• Set up and maintain counter/window displays.
• Handle pre-orders and process payments by cash and card.
• Stock shelves and answer customer queries.
• Give product guidance and report any discrepancies to management.
• Maintain shop cleanliness and facilities.

Skills

Great communication

Cash handling

Flexible hours

Resilience

Job description

Senior Sales Assistant, Saracen Street

You will be given various shifts - which will change week to week and will include weekends (when rostered on)- between 430am and 6pm - any 4days from 7.

25 hours per week (although additional hours may be available).

£13.30per hour plus an excellent benefits package (see below).

Who we are.

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.

We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.

Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

What your key responsibilities are:

• Prepare and serve customers with a range of hot and cold bakery and food to go products.
• Set up and maintain counter and window displays in line with our guidelines.
• Deal with customer pre-orders and process payment and paperwork accordingly.
• Take payment for goods using electronic tills and processing by cash and card.
• Stock shelves with products.
• Answer queries from customers.
• Give advice and guidance on products to customers.
• Report discrepancies and problems to the management team.
• Cleaning of shop & facilities.

Ideally you will have:

• Previous food retailing experience / Food to Go.
• Great communication skills.
• A positive attitude, we’ll need you to be resilient.
• Cash handling experience / working touch screen tills (don’t worry, we’ll teach you).

You will be required to be flexible with your hours, you will need to be available to work between Monday to Sunday any 5 days from 7.

Please only apply if you can commit to this.

Benefits:

• Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.
• A complimentary filled roll and hot drink to have during your break when working.
• Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.

For a full list on benefits please go to Baynes website.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.