Senior Sales Administrator

Huntress; London; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established industry player in manufacturing seeks a Senior Sales Administrator to enhance their commercial team. This role involves managing customer enquiries, coordinating shipments, and providing essential support across departments. The ideal candidate will have strong organisational skills, proficiency in SAP, and a keen attention to detail. With a focus on teamwork and collaboration, this position offers a unique opportunity to contribute to a dynamic environment while ensuring smooth day-to-day operations. Join a company that values diversity and inclusivity, and take the next step in your career with a role that promises growth and development.

Benefits

25 days annual leave + public holidays

Workplace pension scheme

Healthcare scheme after probation

Discretionary company bonus

Company mobile phone

Wellbeing scheme

Employee Assistance Program

Qualifications

• Experienced sales administrator with strong attention to detail and organisational skills.
• Proficient in SAP and MS Office, with experience in export environments.

Responsibilities

• Manage customer enquiries, sales orders, and shipping logistics through SAP.
• Coordinate with external freight forwarders and maintain shipping documentation.

Skills

SAP

MS Office (Word, Excel, PowerPoint, Outlook)

HubSpot

Organisational Skills

Attention to Detail

Multitasking

Problem-Solving

Job description

Senior Sales Administrator Salary 28,000 - 33,000

Based in Acton

Office Based Role - 9 am - 5 pm

A well-established company specialising in manufacturing equipment for the testing of fuels and lubricants are searching for a Senior Sales Administrator to join their office in Acton. You will be assisting with providing office and sales support for the commercial team. This role includes managing orders, coordinating shipments, handling office supplies and liaising with customers as well as managing one direct report. You will need to have used SAP, have great attention to detail and strong organisational skills.

Duties Include:

• Managing customer enquiries by providing sales quotations, processing sales orders, issuing order confirmations, and coordinating shipping logistics through SAP and other relevant software.
• Preparing and handling all shipping documentation including airway bills, commercial invoices, Dangerous Goods paperwork (with certification), and additional certificates as required by the Chamber of Commerce.
• Coordinating with external freight forwarders, tracking shipments, addressing any delays or missed collections, and keeping customers informed of dispatch dates and delivery details.
• Updating the Shipping Analysis log with key shipment information such as tracking numbers, courier details, and applicable charges.
• Supporting the commercial team by organising distributor meetings, tracking distributor performance, and assisting with sales reporting and monthly data preparation.
• Assisting in general office operations such as answering calls, greeting visitors, processing mail, maintaining office and kitchen supplies, and handling front desk duties.
• Filing invoices with dispatch confirmations and supporting the finance team with tasks like receipt follow-ups, invoice checks, and documentation.
• Collaborating with the warehouse to prepare and pack shipments, maintain stock of packaging materials, and record specimen serial numbers.
• Assisting the Business Development team by monitoring shared inboxes, replying to enquiries, and preparing sales quotations and reports.
• Providing administrative support to HR and occasional assistance to the CEO and management team for meeting coordination, booking venues, and arranging supplies.
• Offering general support across departments as required to ensure smooth day-to-day operations.

Experience Required:

• Experience with using SAP, good use of MS Office (Word, Excel, PowerPoint, Outlook); HubSpot is desirable
• Must be an experienced sales administrator, providing quotes, taking orders, processing orders
• Experience in export environments and data handling.
• Highly organised, reliable, and adaptable with strong planning skills.
• Skilled in multitasking, prioritisation, and problem-solving.
• Strong attention to detail and accuracy.

Benefits:

• 25 days annual leave + public holidays.
• Enrolment in the company workplace pension scheme.
• Following a satisfactory probation period, eligible to join the work healthcare scheme.
• Discretionary company bonus - x 2 a year
• Company mobile phone provision.
• Company Wellbeing scheme.
• Employee Assistance Program.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.