Senior SaaS Platform Ops Engineer - Azure & Automation

Bottomline; Reading; On-site; GBP 70,000 - 100,000; Full time

Job summary

Bottomline in Theale near Reading is seeking a Senior SaaS Platform Operations Engineer to own cloud platform operations across production environments. You will drive incidents, deployments, monitoring, and automation while partnering with global Engineering, DevOps and Support teams to deliver secure, scalable services.

The ideal candidate brings strong Azure cloud operations experience, a passion for automation and the ability to troubleshoot across applications, infrastructure, databases and

Qualifications

• Experience supporting cloud-hosted SaaS applications in a production environment.
• Strong Microsoft Azure experience, including AKS, App Services, Networking, Storage, Key Vault, Azure Monitor and ACR.
• Experience troubleshooting distributed applications, cloud infrastructure and deployment pipelines.
• Linux and Windows administration experience.
• Experience working with SQL Server and PostgreSQL.
• Experience with Docker, Kubernetes and Helm.
• Scripting and automation using PowerShell, Bash or Python.
• Experience with Infrastructure as Code tools such as Terraform or Bicep.
• Experience configuring monitoring and alerting tools such as Grafana, Elastic or Azure Monitor.
• Strong troubleshooting, debugging and root-cause analysis skills.
• Experience supporting APIs, integrations and authentication technologies, including SSO.
• Ability to create and maintain operational procedures and runbooks.
• Excellent communication and stakeholder management skills.

Responsibilities

• Monitor and support production SaaS platforms to ensure availability, performance and reliability.
• Investigate and resolve platform, deployment, application and authentication issues, including SSO-related incidents.
• Execute and support application deployments, configuration changes and release activities.
• Create, maintain and improve operational runbooks, recovery procedures and standard operating processes.
• Configure and optimise monitoring and alerting to improve incident detection and response.
• Drive automation initiatives to reduce manual effort and improve operational efficiency.
• Collaborate with Engineering and DevOps teams to improve platform resilience and release quality.
• Produce availability and operational reporting, identifying opportunities for continuous improvement.
• Support audit, compliance and security activities across the platform estate.
• Participate in an out-of-hours on-call rota and support incident recovery activities.

Skills

Azure

AKS / App Services

Docker

Kubernetes

Helm

PowerShell

Bash

Python

Terraform / IaC

SQL Server / PostgreSQL

Linux / Windows

SSO / Auth

Monitoring tools

Tools

Jenkins

GitHub Actions

Terraform

Job description

Bottomline in Theale near Reading is seeking a Senior SaaS Platform Operations Engineer to own cloud platform operations across production environments. You will drive incidents, deployments, monitoring, and automation while partnering with global Engineering, DevOps and Support teams to deliver secure, scalable services.

The ideal candidate brings strong Azure cloud operations experience, a passion for automation and the ability to troubleshoot across applications, infrastructure, databases and