Senior SaaS Implementation Director (Remote UK)

OneOcean Group; Taunton; On-site; GBP 110,000 - 170,000; Full time

Job summary

OneOcean Group is seeking an Implementation Director to lead end-to-end customer implementations from the UK remote location. You will drive PMO governance, oversee a team of Project Managers, and build executive stakeholder relationships to ensure successful delivery.

The role requires 10+ years in programme management, 5+ years in senior leadership, and strong leadership, communication, and influence in SaaS/tech environments. MSP/PRINCE2/PMP desirable.

Qualifications

• 10+ years of project and programme management experience.
• 5+ years in a senior leadership position managing project delivery teams.
• Experience within SaaS, software, cloud, or technology organisations delivering projects and programmes.
• Proven track record leading multiple concurrent customer implementations.
• Experience managing PMO functions and organisational governance frameworks.
• Experience working with executive stakeholders and enterprise customers.
• Strong programme and stakeholder management skills across all levels of the company.
• Excellent leadership, communication, and influencing skills.
• General business knowledge across core business functions and saas/tech/maritime.
• Programme management qualification (e.g., MSP, PRINCE2, PMP) desirable.

Responsibilities

• Own the end-to-end project delivery function across all customer implementations.
• Act as escalation point for any project issues.
• Lead, mentor, and develop a team of Project Managers and PMO personnel.
• Define and maintain project management standards, frameworks, governance processes.
• Develop portfolio dashboards and executive reporting for senior leadership.
• Build trusted relationships with executive customer stakeholders.
• Participate in project kick-offs, steering committees, and executive reviews.
• Track and deliver synergy, cost-saving, and performance targets.
• Lead cross-functional teams and third-party partners to achieve programme objectives.

Skills

Project management

Leadership

Stakeholder management

SaaS experience

PMO governance

Cross-functional leadership

Executive communication

Programme delivery

Industry knowledge

Change management

Education

Degree-level education

Programme management certification

Tools

Asana

Monday.com

Smartsheets

Jira

MS Project

Job description

OneOcean Group is seeking an Implementation Director to lead end-to-end customer implementations from the UK remote location. You will drive PMO governance, oversee a team of Project Managers, and build executive stakeholder relationships to ensure successful delivery.

The role requires 10+ years in programme management, 5+ years in senior leadership, and strong leadership, communication, and influence in SaaS/tech environments. MSP/PRINCE2/PMP desirable.