Senior Risk Specialist

hackajob; Sunderland; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading risk management firm is seeking a Senior Risk Specialist to join their Customer Risk Team in Sunderland. The role involves leading Enhanced Due Diligence reviews and overseeing complex investigations while mentoring junior staff. Ideal candidates will have strong experience in regulated environments like gambling or banking and a solid understanding of UK guidelines. This is a fantastic opportunity to shape risk management practices in a forward-thinking company that values diversity and inclusion.

Qualifications

• Strong experience conducting Enhanced Due Diligence (EDD) in regulated environments.
• Solid understanding of relevant regulations like POCA and LCCP.
• Ability to analyze financial statements and transactional data.

Responsibilities

• Lead and oversee EDD reviews for high risk cases.
• Investigate complex accounts flagged for scrutiny.
• Act as escalation point for complex cases.
• Escalation point for SGR teams and MLRO on complex cases.
• Support investigations into fraud risks such as account takeovers and bonus abuse.
• Spot trends and share insights to strengthen controls.
• Coach junior team members and raise documentation standards.

Skills

Experience conducting EDD

Understanding of UKGC guidance

Analytical skills

Professional communication

Affordability reviews

Adverse media analysis

Complex investigations

Mentoring & coaching

Analytical thinking

Communication skills

Tools

Excel

SQL

Job description

Remote - Sunderland40 hours - Permanent

A bit about the role ✨

We have a great opportunity for a Senior Risk Specialist to join our Customer Risk Team.

This is a brilliant step up for someone who’s confident leading complex investigations and ready to have real impact. You’ll take ownership of high risk cases, oversee Enhanced Due Diligence reviews, support fraud investigations, and act as a go to person within the team for escalations and guidance.

You’ll also play a key role in strengthening how we do things, mentoring others and helping us continue to build a best in class risk framework that keeps our players and our business safe.

What You’ll Be Doing 🔍

• Lead and oversee EDD reviews including source of funds and wealth checks, PEP and sanctions screening, affordability reviews, and adverse media analysis.
• Investigate complex accounts flagged through monitoring, behavioural alerts, or frontline referrals.
• Make clear, well evidenced decisions in line with UKGC LCCP, POCA, and the Money Laundering Regulations.
• Act as an escalation point for SGR teams and the MLRO on more complex cases.
• Support investigations into fraud risks such as account takeovers, identity theft, bonus abuse, and payment fraud.
• Spot trends, share insight, and help strengthen our controls and processes.
• Coach and support junior team members, raising the bar on documentation and investigation standards.

What We’re Looking For 🧠

• Strong experience conducting EDD within a regulated environment such as gambling, banking, or fintech.
• A solid understanding of UKGC guidance, POCA, LCCP, and the Money Laundering Regulations.
• Confidence reviewing source of funds, bank statements, and transactional data.
• Strong analytical skills with the ability to assess risk and make balanced, well reasoned decisions.
• Clear and professional communication skills.
• A continuous improvement mindset aligned to our Player First Always commitment.
• Comfortable using Excel and other reporting tools, with basic SQL skills desirable.

Why this role? 🌟

If you’re ready to step up, lead from the front, and shape how we manage risk at tombola, this is a fantastic internal opportunity to do just that.

At tombola we know that our differences make us stronger and that thinking differently is key to long-term success. We work hard to create a culture of inclusivity where everyone can celebrate our Free to be me value. We are committed to creating opportunities for everyone here at tombola, we welcome applications from all backgrounds and encourage individuals to apply, even if you don’t meet every requirement.