Senior Revenues & Benefits Lead — Hybrid & Benefits

Hertsmere Borough Council Careers; Borehamwood; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A local government council in Borehamwood is looking for a Senior Revenues and Benefits Officer to supervise a team and manage assessments for Housing Benefits and Council Tax Support. Candidates should have extensive knowledge of relevant legislation and experience in mentoring staff. The role offers a full-time basis with various benefits including a local government pension, gym membership, and hybrid work options.

Benefits

27 - 32 days annual leave

Local government pension scheme

Flexi-Leave

Free gym membership

Cycle schemes

Free wellbeing benefits

Employee Assistance Programme

Qualifications

• Experience working in a Revenues and Benefits team.
• Ability to manage customer inquiries and claims efficiently.
• High level of accuracy and efficacy in work.

Responsibilities

• Supervise and manage a team handling assessments and payments.
• Depultise for the Principal Benefits Officer as needed.
• Maximize performance and customer service.

Skills

Knowledge of Housing and Council Tax Benefit Legislation

Experience in mentoring and coaching

Proficient in Microsoft Office systems

Knowledge of DWP welfare benefits

Experience with Civica OpenRevenues

Job description

A local government council in Borehamwood is looking for a Senior Revenues and Benefits Officer to supervise a team and manage assessments for Housing Benefits and Council Tax Support. Candidates should have extensive knowledge of relevant legislation and experience in mentoring staff. The role offers a full-time basis with various benefits including a local government pension, gym membership, and hybrid work options.