Senior Revenue Operations Manager

Insight; West of England; Hybrid; GBP 62,000 - 80,000; Full time

Benefits offered by this job

Private medical cover

Dog-friendly Bristol office

In-office bar & monthly socials

Cycle-to-work

Electric car scheme

Gym discounts

Health & wellbeing app

Job summary

Insight Enterprises, Inc. in Bristol is seeking a Senior Revenue Operations Manager to optimise revenue processes, tech stack, and team performance across sales, marketing and client services. You'll lead Salesforce Administrators and Developers and partner across functions to scale revenue outcomes.

The role combines hands-on CRM work with strategic design, focusing on process automation, data integrity and cross‑team alignment in a hybrid Bristol environment. 3 days on site.

Qualifications

• Proven experience in revenue or sales operations
• Strong Salesforce CRM and marketing automation knowledge
• Excellent analytical and problem-solving abilities
• Strong communication and collaboration skills
• Experience managing and engineering ETL pipelines

Responsibilities

• Build alignment among senior management and executive team
• Evaluate, design, and implement processes to support revenue growth
• Manage Salesforce Administrators and Salesforce Developers
• Mentor and develop sales operations and marketing staff
• Train sales and marketing employees on relevant systems
• Manage collection and evaluation of sales & marketing data to improve effectiveness
• Develop Marketing Operations for MQLs handoff from Marketo to Salesforce
• Collaborate with BI to automate reporting and insights
• Lead rollout of major sales changes such as new pricing
• Monitor ROI of Sales Tech Stack and implement improvements
• Engineer processes across CRM and integrations across the tech stack
• Hands-on CRM work: build flows and automations

Skills

Analytical thinking

Problem solving

Communication

Interpersonal skills

Project management

Tools

Salesforce CRM

Marketing automation tools

ETL pipelines

SQL/Databricks

Job description

Insight Enterprises, Inc. is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. We architect, build and manage solutions for complex IT environments to deliver outcomes that contribute to our clients' success.

Our portfolio of digital transformation services includes deep expertise in cloud, data, AI, cybersecurity and intelligent edge. These services, augmented by Insight's longstanding relationships with 6,000+ technology partners across the globe, enable us to deliver the right technical solutions quickly and effectively. We're rated as a Great Place to Work, a Forbes Best Employer for Diversity and a Forbes World's Top Female-Friendly Company.

Role: Senior Revenue Operations Manager

Salary: £62,000 - £80,000

Location: Bristol HQ - Hybrid Model (3 days p/w on site)

Reporting into: Chief Growth Officer

Insight is a global solutions integrator, helping organisations unlock greater value from people, technology and innovation. Insight AI is the specialist AI brand that transforms ideas into measurable business impact through practical, scalable AI solutions.

Purpose

As a Senior Revenue Operations Manager, you will play a crucial role in optimising and aligning the processes, technology, and teams across the revenue-generating functions of Insight AI. You will be responsible for driving efficiency, scalability, and effectiveness in sales, marketing, and client services operations. This role involves managing the team of Salesforce Administrators and Developers as well as collaborating with various departments to enhance revenue-generating strategies and ensure the seamless integration of systems.

Key Accountabilities

• Build rapport, alignment, and operational advocacy among senior management and the executive team;
• Evaluate, design, and implement the processes, programs, and systems to support Insight AI's revenue growth;
• Team management of the Salesforce Administrators and Salesforce Developers;
• Mentor and develop sales operations staff and our marketing team's into a highly effective machine with deep system expertise;
• Participate in the training of new and current sales and marketing employees on relevant systems;
• Manage collection and evaluation of sales & marketing data to improve effectiveness of team and campaigns;
• Develop the Marketing Operations function to ensure the seamless transition of MQLs from Marketo, to Salesforce, and reporting back up through Databricks;
• Collaborate with our Business Intelligence team to take our analysis to the next level, as well as automate reporting;
• Lead roll out of major sales changes such as new pricing;
• Administrate, monitor adoption, and the ROI of our Sales Tech Stack and make relevant recommendations;
• Improve sales and marketing productivity by simplifying processes and evaluating new tools, enabling our team to work smarter.;
• Ability to engineer processes across CRM and integrations into various other pieces of the tech stack.;
• Not afraid of being hands on in the CRM, building flows, and automations

Experience Required

• Proven experience in revenue operations, sales operations, or a related role.
• Strong understanding of Salesforce CRM systems, marketing automation tools, and sales processes.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to prioritise and thrive in a fast-paced, dynamic environment.
• Project management experience is a plus.
• Managing and engineering ETL pipelines
• HTML, CSS, Javascript, SOQL, SQL experience would be ideal

Benefits

• Private medical cover
• Dog‑friendly Bristol office
• In office bar & monthly socials
• Cycle‑to‑work, electric car scheme, gym discounts
• Health & wellbeing ap