Senior Revenue Operations Manager

Pivotal London; England; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

High autonomy

Competitive compensation

Flexible working

Job summary

A fast-growing digital consumer brand in the UK is seeking a Senior Revenue Operations Manager to drive commercial performance and oversee revenue operations. The role involves optimizing systems, leading CRM transformation, and translating complex data into actionable insights. Ideal candidates will have a strong commercial mindset and proven RevOps experience. This position offers flexibility in a high-autonomy environment with competitive compensation.

Qualifications

• Proven experience in RevOps or commercial operations.
• Proactive and analytical mindset.
• Comfortable in a fast-paced environment.

Responsibilities

• Own revenue operations and drive commercial performance.
• Lead CRM transformation and optimise workflows.
• Manage sales performance across key metrics.

Skills

RevOps experience

CRM systems knowledge (HubSpot, Salesforce)

Dashboard and reporting skills

Analytical and problem-solving skills

Communication skills

Tools

Excel/Sheets

Business Intelligence tools

SQL/Python

Job description

Recruiter | Retail Media, Performance & Growth Marketing | Building teams driving digital transformation

Senior Revenue Operations Manager

Our client is one of the UK’s fastest-growing digital consumer brands, backed by a leading private equity firm and entering an exciting phase of scale. With a rapidly expanding commercial organisation and a newly defined revenue structure, they’re investing heavily in systems, automation and commercial excellence.

This is a rare opportunity to join a mission-led, PE-backed organisation at a pivotal moment - and play a central role in shaping how the commercial engine operates.

The Opportunity

Join a high-performance commercial function where data, optimisation and automation directly influence revenue outcomes.

In this role, you will:

• Own revenue operations across a high-growth commercial organisation
• Drive commercial performance through insights, automation and smarter systems
• Partner directly with senior leadership in a flat, agile environment
• Play a leading role in a major CRM transformation programme
• Shape reporting, workflows, dashboards and commercial processes end-to-end
• Take on high-impact commercial initiatives with clear, measurable outcomes

This is a hands-on IC role for someone who’s commercially minded, technically capable and obsessed with operational improvement.

Responsibilities

Commercial Performance & Insight

• Manage sales performance and reporting across key commercial metrics
• Build, refine and scale dashboards, scorecards and performance models
• Identify trends, opportunities and risks ahead of time
• Translate complex data into clear, actionable insights for senior stakeholders

Automation & CRM Ownership

• Lead the optimisation of internal workflows and reporting structures
• Work with developers and a systems integrator on a new CRM implementation
• Identify automation opportunities to streamline recurring processes
• Improve data cleanliness, consistency and visibility across the organisation

Operational Excellence

• Reduce friction across commercial teams through smarter tooling and processes
• Support go-to-market and trading initiatives with data-led insight
• Own ad hoc commercial projects that directly impact revenue
• Build assets, playbooks and frameworks that enable commercial teams to self-serve
• Partner with commercial, marketing and partnerships teams
• Work closely with senior leadership on commercial strategy
• Influence decision-making with structured communication and problem-solving

Your Profile

• Proven experience in RevOps, commercial operations or a similar function
• Strong commercial mindset with an instinct for identifying growth opportunities
• Deep knowledge of CRM systems (HubSpot, Zoho, Salesforce or similar)
• Skilled in dashboards, reporting, Excel/Sheets and BI tooling
• Familiarity with SQL/Python a plus (but not essential)
• Proactive, analytical and capable of thinking creatively about complex problems
• Comfortable being hands-on in a fast-paced, continuously evolving environment
• Ability to communicate clearly, concisely and persuasively

What’s On Offer

• Join a fast-scaling digital brand with real momentum
• High autonomy, high visibility and meaningful ownership
• Play a defining role in building a modern, automated commercial function
• Hybrid working with flexibility
• Competitive compensation and benefits

How to Apply

For a confidential discussion about this opportunity, please contact:

Noel Lavery

Pivotal is an equal opportunities employer. We encourage applications from all backgrounds.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Software Development