Senior Retail Media Lead — Strategy, Growth & Team Leadership

Croud; West Midlands; Hybrid; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Sabbatical

25 days holiday

Performance incentive

Pension

Flexible working

Job summary

Croud is a global, hybrid digital marketing agency looking for a Retail Media Senior Account Manager in Shrewsbury. You will lead strategy and execution across marketplaces, oversee client portfolios, and drive operational excellence with a focus on scalable processes and best practices.

You will mentor a team and collaborate with cross‑functional groups to deliver measurable growth. The role requires strategic thinking, deep Retail Media knowledge, and exceptional client management, with a

Qualifications

• Degree-level education or equivalent relevant work experience.
• Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation.
• Proven experience managing Retail Media campaigns and client relationships.
• Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.

Responsibilities

• Lead Marketplace Strategy and Execution across platforms and retailers.
• Oversee client account setup and management for Vendor and Seller models.
• Direct daily operations, budgeting, and performance for your portfolio.
• Provide technical guidance and ensure accurate time journaling.
• Mentor Retail Media Executives and Managers; conduct regular reviews.

Skills

Retail Media expertise

Client relationship management

Strategic thinking

Team leadership

Data analysis

Education

Degree-level education or equivalent

Tools

Excel

PowerPoint

Word

Job description

Croud is a global, hybrid digital marketing agency looking for a Retail Media Senior Account Manager in Shrewsbury. You will lead strategy and execution across marketplaces, oversee client portfolios, and drive operational excellence with a focus on scalable processes and best practices.

You will mentor a team and collaborate with cross‑functional groups to deliver measurable growth. The role requires strategic thinking, deep Retail Media knowledge, and exceptional client management, with a