Senior Restaurant Technology Architect

Five Guys; North Hillingdon; Sur place; GBP 110 000 - 140 000; Plein temps

Résumé du poste

Five Guys is hiring a Senior Restaurant Technology Architect to own the technical architecture, standards and operational resilience of restaurant technology across the UK, France, Spain and Germany. This is a hands-on senior role, not a people-management position, reporting to the IT Director.

You will own the stability of POS, payments, networks, kiosks, digital menu boards and CCTV, review supplier designs, define rollout standards and ensure documentation and supportability before deployment.

Qualifications

• Experience in restaurant, retail or hospitality technology is desirable.
• Hands-on senior technical experience; capable of operating without people management.

Responsabilités

• Own the technical architecture, standards and operational resilience of restaurant technology.
• Support major incidents, identify root causes and drive permanent fixes.
• Review supplier configurations and technical designs; define standards for new openings and rollouts.
• Ensure systems are properly documented and supportable before deployment.

Description du poste

Senior Restaurant Technology Architect

2026-09-18T00:00:00

Hillingdon

Greater London

GB

UB10 9

Any

2026-12-19T19:01:24.07

This position is being advertised by Alfa AI on behalf of Five Guys. Five Guys is hiring a Senior Restaurant Technology Architect to own the technical architecture, standards and operational resilience of restaurant technology across the UK, France, Spain and Germany. This is a senior hands-on technical role, not a people-management position, reporting to the IT Director and acting as the technical authority for restaurant technology across the estate.

You will own the technical stability of systems including POS, payments, restaurant networks, kiosks, digital menu boards, order-ready boards, CCTV, integrations and other in-store infrastructure. You will support major incidents, identify root causes behind outages, drive permanent fixes, review supplier configurations and technical designs, define standards for new openings and technology rollouts, and ensure systems are properly documented and supportable before deployment.

Experience with NCR Aloha or a comparable restaurant/retail POS platform is highly desirable. We are looking for someone with strong hands‑on experience in restaurant, retail or hospitality technology, ideally supporting large multi‑site environments where uptime is commercially critical. You must be able to troubleshoot complex technical dependencies, challenge suppliers and weak technical designs, create clear architecture/configuration/support documentation, and make decisions quickly during live operational issues.

Multi‑country experience and French, Spanish or German language skills are useful but not essential. TPBN1_UKTJ

#s1-Gen

This position is being advertised by Alfa AI on behalf of Five Guys. Five Guys is hiring a Senior Restaurant Technology Architect to own the technical architecture, standards and operational resilience of restaurant technology across the UK, France, Spain and Germany. This is a senior hands‑on technical role, not a people‑management position, reporting to the IT Director and acting as the technical authority for restaurant technology across the estate.

You will own the technical stability of systems including POS, payments, restaurant networks, kiosks, digital menu boards, order‑ready boards, CCTV, integrations and other in‑store infrastructure. You will support major incidents, identify root causes behind outages, drive permanent fixes, review supplier configurations and technical designs, define standards for new openings and technology rollouts, and ensure systems are properly documented and supportable before deployment.

Experience with NCR Aloha or a comparable restaurant/retail POS platform is highly desirable. We are looking for someone with strong hands‑on experience in restaurant, retail or hospitality technology, ideally supporting large multi‑site environments where uptime is commercially critical. You must be able to troubleshoot complex technical dependencies, challenge suppliers and weak technical designs, create clear architecture/configuration/support documentation, and make decisions quickly during live operational issues.

Multi‑country experience and French, Spanish or German language skills are useful but not essential. TPBN1_UKTJ