Senior Research Nurse

TN United Kingdom; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for an enthusiastic administrator to support care delivery for children and young people facing serious health challenges. This role involves effective communication with various healthcare teams, providing crucial information to patients and their families, and maintaining accurate clinical records. The ideal candidate will thrive in a dynamic environment, demonstrating problem-solving skills and a commitment to high-quality customer service. Join a diverse and inclusive workplace where your contributions will be valued and where you can make a real difference in the lives of young patients.

Benefits

Annual flu vaccination provided free of charge

Commitment to diversity and inclusion

Supportive work environment

Qualifications

• Proficiency in Microsoft Office tools is essential.
• Experience in a healthcare setting is highly valued.

Responsibilities

• Communicate effectively with multidisciplinary teams and patients.
• Document and maintain clinical information accurately.

Skills

Effective communication

Problem-solving skills

Ability to work independently

Customer service commitment

Adaptability under pressure

Education

Good general education, GCSE level or equivalent

NVQ level 3 or equivalent

AMSPAR qualification or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We are seeking an enthusiastic administrator to support the care delivery for children and young people with haematological and oncological diagnoses.

The post holder will serve as a central communication point for shared care centres, primary care, and community teams involved in the treatment of children and young people in the South Thames region.

Main duties of the job

Detailed job description and main responsibilities

1. Communicate effectively with the multidisciplinary team, patients, relatives, and other involved teams.
2. Provide non-clinical information to patients and carers about appointments.
3. Relay relevant information to appropriate team members or departments.
4. Document and distribute clinical and general correspondence according to Trust standards.
5. Maintain clinical information on the Trust information system and other patient-related data.

Person specification

Education/Qualifications

1. Good general education, GCSE level or equivalent.
2. Proficiency in Microsoft Excel, Word, and Outlook.
3. NVQ level 3 or equivalent through training and experience.
4. Knowledge of secretarial/admin procedures and systems.
5. Knowledge of medical terminology.
6. AMSPAR qualification or equivalent.

Experience

1. Significant secretarial experience.
2. Experience training other secretarial staff.
3. Experience working within a healthcare setting.
4. Experience managing or supervising staff.

Skills, Abilities, and Knowledge

1. Problem-solving skills for non-routine issues.
2. Effective communication in English, both written and spoken.
3. Ability to work as part of a team.
4. Ability to work independently without close supervision.
5. Calmness under pressure and adaptability to unanticipated demands.
6. Ability to handle sensitive information confidentially.
7. Commitment to high-quality customer service.
8. Awareness of multidisciplinary team needs.

We value diversity and are committed to recruiting underrepresented groups, including Black, Asian, minority ethnic candidates, LGBTQ+ candidates, and those with disabilities.

As a Disability Confident Employer, we aim to create an inclusive workplace where all staff can reach their full potential.

Applications may close early if sufficient responses are received. Early submission is encouraged.

Flu Vaccination Policy

Given our patient population's immune compromise, annual flu vaccination is required for all patient-facing staff, provided free of charge by the Trust.

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