Senior Research Manager

Gentrack; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Product Manager, where you'll lead product development from vision to execution. This role is pivotal in shaping innovative solutions for the utilities sector, driving customer engagement, and collaborating with global teams. If you're passionate about technology and sustainability, this is your chance to make a significant impact in a vibrant, growth-oriented organization. You'll work in a dynamic environment, leveraging your skills to influence product strategy and contribute to a sustainable future. Embrace the opportunity to grow personally and professionally while making a difference in the world.

Benefits

Personal Growth Opportunities

Competitive Reward Package

Collaborative Culture

Impact on Society and Planet

Qualifications

• Experience in software product roles with multiple release cycles.
• Strong storytelling skills to convey customer-centric value.

Responsibilities

• Manage product from vision to production, focusing on customer needs.
• Support sales teams and engage with customers to drive product adoption.

Skills

Stakeholder Management

Communication Skills

Agile Methodologies

Product Management

Strategic Mindset

Sales Support

Education

Bachelor's Degree in Business or related field

Experience in Utilities industry

Tools

SaaS Products

Web Applications

Cloud Applications

Job description

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The Company

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world's biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet's most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are:

• Respect for the planet
• Respect for our customers
• Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack's global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

As a Product Manager, you will manage all aspects of the product from vision to production, building high quality products. You're curious about how to solve problems and you can easily translate user needs into great product requirements. You can identify opportunities, determine a clear direction for the product, and manage priorities effectively. You're a Product Manager in your heart and soul, which can also communicate and influence sales and executive's teams.

The Specifics

• Develop a deep understanding of our product portfolio and its value proposition to communicate effectively with customers.
• Support sales teams in new customer acquisitions by demonstrating product capabilities and alignment with customer needs.
• Partner with internal teams to refine and evolve product positioning based on customer feedback and market insights.
• Represent the product in customer engagements, executive discussions, and industry events to drive engagement and adoption.
• Continuously incorporate learning and feedback from customers and stakeholders to refine strategies and improve experiences.
• Work independently, focusing on outcomes while collaborating with cross-functional teams to ensure business impact.
• Contribute to the development and evolution of our product, with a strong focus on customer-centric solutions.
• Leverage your understanding of business application software architecture, particularly web and cloud applications, with a commitment to ongoing learning.
• Travel across Europe and occasionally beyond to support sales efforts and customer engagements.
• Work with global teams across multiple time zones to align messaging, strategy, and product support efforts.
• Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.
• Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
• Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable.

What we're looking for

(you don't need to be a guru at all, we're looking forward to coaching and collaborating with you):

• Multiple years of experience in a software product role, driving change and learning through multiple release cycles in an agile environment.
• Strong storytelling and communication skills with the ability to translate technical concepts into customer-centric value propositions.
• Experience working with sales teams and supporting enterprise customer engagements.
• Excellent stakeholder management skills across global teams and multiple time zones.
• Strategic mindset with a passion for driving business growth through effective product positioning.
• You have experience in Utilities industry - big advantage
• You have worked in a Pre-Sales/Sales related role
• Familiarity with enterprise sales cycles and SaaS-based products.

What we offer in return:

• Personal growth - in leadership, commercial acumen and technical excellence
• To be part of a global, winning high growth organization - with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.

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