Senior Relationship Manager, Securities Finance

Northern Trust Corp; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Northern Trust is seeking a technical expert in securities finance to manage high-value client relationships and deliver tailored banking services. You will advise senior clients on policy, redesign processes, and drive profitable outcomes through new solutions and cross-selling opportunities.

The role requires deep knowledge of securities lending, finance concepts, and strong negotiation and leadership skills to service complex relationships and ensure client satisfaction.

Qualifications

• Knowledge of securities finance services and issues needed to manage complex client relationships.
• Knowledge of general finance and portfolio management concepts to consult on client needs.
• Negotiation, leadership, delegation, and sales skills to service client relationships.
• Proven experience in financial servicing; in securities lending or related service.

Responsibilities

• Act as technical/industry expert to manage the delivery of securities finance services, analyzing client needs, recommending improvements, and assessing impact.
• Consult with senior contacts on policy recommendations, redesign of processes, and creative problem solving.
• Facilitate planning sessions to develop new solutions to client needs.
• Anticipate or create opportunities for enhancing client relationships through new products or services.
• Manage complex client relationships and profitability strategies.
• Coordinate service delivery, resolve issues, and communicate client concerns to partners.
• Educate clients on regulatory and tax changes and overall financial environment.

Skills

Securities finance

Finance concepts

Negotiation

Leadership

Delegation

Sales

Securities lending

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department

Responsible for acting as the technical/industry expert in managing securities finance client relationships. Anticipates and identifies opportunities for expanding business relationships. Acts as key consultant to senior client contacts assisting in policy, strategy or redesign. The key responsibilities of the role include:

• Acts as the technical/industry expert in managing the delivery of securities finance services, analyzing client needs, recommending improvements, and assessing the impact of any newly recommended or additional financial services.
• Acts as key consultant to senior contacts, assisting in formulation of policy recommendations, redesign of processes, and creative problem solving.
• Facilitates planning sessions to develop new solutions to client needs.
• Anticipates or creates opportunities for enhancing client relationships through new products or services or increased consulting activities.
• Manages complex client relationships and accountable for strategy to ensure these relationships remain profitable.
• Ensures overall client satisfaction by facilitating efforts of service team, coordinating resources to ensure timely delivery and issue-resolution, and effectively communicating client concerns/needs to partners.
• Educates client on emerging issues, regulatory and tax changes, and the general financial environment.
• Translates the impact on client activities and how it relates to bank wide services.
• Cross sells bank products/services and leads the development of new solutions to client needs.
• Coordinates presentations, brings in experts when appropriate, closes the sale, ensures smooth delivery of new services, and communicates emerging needs.
• Manages client profitability.
• Understands competitive environment and anticipates and identifies opportunities, develops pricing strategies, and works with team to enhance profitability.
• Recommends new services and products with an awareness of organizational implication of these decisions.

Skills/Qualifications

• Knowledge of securities finance services and business segment-specific issues usually acquired through work experience is required to manage complex client relationships.
• Knowledge of general finance and portfolio management concepts usually acquired through formal education or experience is needed to consult on client needs.
• Skills in negotiation, leadership, delegation, and sales are necessary to service the client relationship.
• Proven experience in financial servicing; in securities lending or related service.

Work Authorization Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale-up Worker visas, Temporary Worker visas, and other employer-sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.

If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual’s age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

EEO Know Your Rights (U.S.)