Senior Employee Relations Consultant - Human Resources

079 NT Management Services Limited; Greater London; On-site; GBP 70,000 - 120,000; Full time

Job summary

Northern Trust in the United Kingdom seeks an experienced Employee Relations professional to provide expert guidance on complex matters, partnering with managers, HR colleagues, Legal, and business stakeholders to ensure issues are handled effectively and in line with policy and law.

The successful candidate will lead sensitive workplace investigations, mitigate risk, and support the development of a positive, compliant employee relations environment while mentoring others and driving continuous

Qualifications

• 10+ years of experience in Employee Relations, Human Resources, Employment Law or related discipline.
• Strong knowledge of employment legislation, employee relations practices, workplace investigations and HR policies.
• Experience conducting complex workplace investigations and managing sensitive employee matters.
• Ability to provide balanced, risk-aware advice in a fast-paced business environment.
• Excellent communication, influencing and stakeholder management abilities.

Responsibilities

• Provide expert guidance to managers and HR partners on employee relations matters, including counselling, disciplinary processes, performance concerns, grievances and terminations.
• Lead and manage complex and sensitive employee relations investigations, partnering with Legal where required.
• Interpret and advise on company policies, procedures and employment legislation.
• Collaborate with business leaders and HR teams to identify and address employee relations risks and trends.
• Support resolution of workplace issues through effective consultation, coaching and problem solving.
• Develop recommendations and implement improvements to policies and practices based on investigation outcomes.
• Collaborate with HR, Legal, Compliance and stakeholders to ensure consistent and compliant employee relations practices.
• Participate in HR and cross-functional projects to enhance employee experience and policy effectiveness.
• Analyze employee relations data and trends to identify opportunities for proactive intervention.
• Mentor and support less experienced HR and Employee Relations professionals.
• Lead employee relations initiatives and projects as required.
• Handle highly sensitive and confidential matters with professionalism and discretion.

Skills

Employee relations expertise

Workplace investigations

Employment law knowledge

Stakeholder management

Analytical thinking

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role

We are seeking an experienced Employee Relations professional to provide expert guidance and support on a broad range of complex employee relations matters. This role partners closely with managers, HR colleagues, Legal, and business stakeholders to ensure employee issues are managed effectively, consistently, and in line with company policies and applicable employment legislation. The successful candidate will act as a trusted advisor, leading sensitive workplace investigations, mitigating risk, and supporting the development of a positive and compliant employee relations environment.

Key Responsibilities

• Provide expert guidance to managers and HR partners on employee relations matters, including employee counselling, disciplinary processes, performance concerns, grievances, and terminations.
• Lead and manage complex and sensitive employee relations investigations, partnering with Legal where required.
• Interpret and advise on company policies, procedures, and employment legislation.
• Partner with business leaders and HR teams to identify and address employee relations risks and trends.
• Support the resolution of workplace issues through effective consultation, coaching, and problem solving.
• Develop recommendations and implement improvements to policies, practices, and procedures based on investigation outcomes and lessons learned.
• Collaborate with HR, Legal, Compliance, and business stakeholders to ensure consistent and compliant employee relations practices.
• Participate in HR and cross-functional projects aimed at enhancing employee experience, policy effectiveness, and organizational effectiveness.
• Analyze employee relations data and trends to identify opportunities for proactive intervention and continuous improvement.
• Act as a mentor and resource to less experienced HR and Employee Relations professionals.
• Lead employee relations initiatives and projects as required.
• Handle highly sensitive and confidential matters with professionalism and discretion.

Knowledge & Experience

Minimum of 10 years' experience in Employee Relations, Human Resources, Employment Law, or a related discipline.

Extensive experience in Employee Relations, Human Resources, Employment Law, or a related field.

Strong knowledge of employment legislation, employee relations practices, workplace investigations, and HR policies.

Experience conducting complex workplace investigations and managing sensitive employee matters.

Ability to provide balanced, risk-aware advice in a fast‑paced business environment.

Strong analytical, problem‑solving, negotiation, and conflict resolution skills.

Excellent communication, influencing, and stakeholder management abilities.

Ability to build credibility and trusted relationships across all levels of the organization.

Valuable Competencies

• Employee relations expertise
• Workplace investigations
• Employment law and policy interpretation
• Coaching and influencing
• Risk assessment and mitigation
• Conflict resolution and negotiation
• Communication and stakeholder management
• Judgement and decision‑making
• Problem solving and analytical thinking
• Collaboration and relationship building
• Integrity, professionalism, and confidentiality
• Continuous improvement mindset

Work Authorization

Applicants must have the right to work in the United Kingdom at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide visa sponsorship for this role. This includes Skilled Worker visas, Global Business Mobility routes, Graduate visas, Youth Mobility Scheme, High Potential Individual visas, Scale‑up Worker visas, Temporary Worker visas, and other employer‑sponsored visa categories.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Looking for greater? You found it.

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work‑life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions

Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure - North America

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected under federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S).