Senior Regional Training Officer

Swissport International AG; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

Swissport International AG is seeking a Senior Regional Training Officer at Manchester Airport to drive training standards across regions. This hands-on leadership role develops team skills, supports compliance, and ensures training goals are achieved at every station.

You will deliver classroom and practical training, mentor Regional Training Officers, manage absence processes and performance reviews, and lead audits to maintain safety and PPE standards.

Qualifications

• Demonstrated experience in leading training programs within regulated environments.
• Strong supervision and coaching capabilities with a focus on compliance.
• Analytical mindset with ability to use data to improve training effectiveness.
• Commitment to health, safety and PPE standards in a training context.

Responsibilities

• Training Delivery & Compliance: conduct classroom and practical sessions aligned with policies and regulatory standards.
• Leadership & Team Development: mentor regional training officers, manage absence processes and performance reviews.
• Quality Assurance: oversee training quality through observations and audits to maintain safety standards.
• Stakeholder Communication: engage with internal teams and third parties to align on training programs.
• Continuous Improvement: identify process gains and support the RTM as needed.

Skills

Training leadership

Team supervision

Data & reporting

Safety & compliance

Tools

Microsoft Office

Job description

Overview

Senior Regional Training Officer -

Location: Manchester AirportEmployment Type: Full-time, Permanent

Ready to enhance training standards across regions? As a Senior Regional Training Officer, you’ll play a key role in developing team skills, supporting compliance, and ensuring Swissport’s training goals are achieved at every station. This role is ideal for a hands‑on leader with a solid training background, strong people skills, and a commitment to quality and safety.

Responsibilities

• Training Delivery & Compliance: Conduct classroom and practical training sessions to support employee skill development. Ensure all training aligns with Swissport policies and regulatory standards.
• Leadership & Team Development: Guide and mentor Regional Training Officers (RTOs) to meet local and regional training requirements. Manage absence processes, conduct performance reviews, and hold regular one‑on‑one check‑ins.
• Quality Assurance: Oversee training quality through regular observations and audits. Collaborate with stakeholders to maintain compliance with safety, quality, and PPE standards.
• Stakeholder Communication: Engage with customers, internal teams, and third parties to ensure alignment on training programs and requirements.
• Continuous Improvement: Identify and implement process enhancements in training delivery. Support your Regional Training Manager (RTM) by taking on key tasks as needed, including deputizing where applicable.

Qualifications

• Training & Development Expertise: Demonstrable experience in leading training programs within regulated environments, ideally in aviation or other fast‑paced industries.
• Leadership Skills: Strong experience in team supervision, with the ability to coach and guide others while maintaining a high level of compliance.
• Analytical & Process-Driven: Proficient in Microsoft applications with a solid understanding of training data and reporting. Able to use data to evaluate training effectiveness and identify areas for improvement.
• Safety & Compliance Focus: Familiar with health, safety, and compliance standards relevant to training. Committed to maintaining a safe and productive environment for all trainees and trainers.