Senior Regional Training Officer

Swissport; Wythenshawe; On-site; GBP 42,000 - 54,000; Full time

Job summary

Swissport at Manchester Airport is seeking a Senior Regional Training Officer to lead regional training programs, ensure compliance with safety and quality standards, and drive continuous improvement across stations.

You will mentor Regional Training Officers, oversee performance reviews, and collaborate with stakeholders to align training with regulatory requirements. A hands-on leader with a solid training background will thrive in this role.

Qualifications

• Experience leading training programs in regulated environments.
• Strong leadership and coaching abilities with a focus on compliance.
• Proficient in data reporting and using training data to drive improvements.
• Familiar with safety, quality and PPE standards in training contexts.

Responsibilities

• Training Delivery & Compliance: conduct training sessions and ensure alignment with policies and standards.
• Leadership & Team Development: mentor RTOs, manage performance reviews, and conduct one-on-ones.

Skills

Training leadership

Leadership & coaching

Data reporting

Compliance focus

Stakeholder comms

Tools

MS Office

Job description

Overview

Senior Regional Training Officer -

Location: Manchester AirportEmployment Type: Full-time, Permanent

Ready to enhance training standards across regions? As a Senior Regional Training Officer, you’ll play a key role in developing team skills, supporting compliance, and ensuring Swissport’s training goals are achieved at every station. This role is ideal for a hands- on leader with a solid training background, strong people skills, and a commitment to quality and safety.

Responsibilities

• Training Delivery & Compliance: Conduct classroom and practical training sessions to support employee skill development. Ensure all training aligns with Swissport’s policies and regulatory standards.
• Leadership & Team Development: Guide and mentor Regional Training Officers (RTOs) to meet local and regional training requirements. Manage absence processes, conduct performance reviews, and hold regular one-on-one check-ins.
• Quality Assurance: Oversee training quality through regular observations and audits. Collaborate with stakeholders to maintain compliance with safety, quality, and PPE standards.
• Stakeholder Communication: Engage with customers, internal teams, and third parties to ensure alignment on training programs and requirements.
• Continuous Improvement: Identify and implement process enhancements in training delivery. Support your Regional Training Manager (RTM) by taking on key tasks as needed, including deputizing where applicable.

Qualifications

• Training & Development Expertise: Demonstrable experience in leading training programs within regulated environments, ideally in aviation or other fast-paced industries.
• Leadership Skills: Strong experience in team supervision, with the ability to coach and guide others while maintaining a high level of compliance.
• Analytical & Process-Driven: Proficient in Microsoft applications with a solid understanding of training data and reporting. Able to use data to evaluate training effectiveness and identify areas for improvement.
• Safety & Compliance Focus: Familiar with health, safety, and compliance standards relevant to training. Committed to maintaining a safe and productive environment for all trainees and trainers.