Senior Regional Training Officer

Swissport; Manchester; On-site; GBP 42,000 - 65,000; Full time

Job summary

Swissport at Manchester Airport is seeking a Senior Regional Training Officer to raise training standards across regions. You will lead regional teams, ensure regulatory compliance, and drive quality improvements across stations, delivering both classroom and on-site training in a fast-paced aviation environment.

The role focuses on hands-on leadership, developing trainers, and collaborating with stakeholders to meet training goals with safety and quality at the forefront.

Qualifications

• Experience leading training programs in regulated environments.
• Strong team supervision and coaching with a compliance focus.
• Proficient in training data, reporting, and using data to improve delivery.
• Knowledge of health, safety, and compliance standards in training.

Responsibilities

• Deliver and align training sessions with policies and regulatory standards.
• Lead Regional Training Officers, manage attendance, and conduct reviews.
• Oversee training quality through observations and audits for compliance.
• Engage stakeholders to align on training programs and requirements.
• Identify process improvements and deputize for RTM when needed.

Skills

Training & Development

Leadership

Analytics & Reporting

Safety & Compliance

Tools

Microsoft Office

Job description

Senior Regional Training Officer -

Location: Manchester Airport
Employment Type: Full-time, Permanent

Ready to enhance training standards across regions? As a Senior Regional Training Officer, you’ll play a key role in developing team skills, supporting compliance, and ensuring Swissport’s training goals are achieved at every station. This role is ideal for a hands‑on leader with a solid training background, strong people skills, and a commitment to quality and safety.

Responsibilities

• Training Delivery & Compliance: Conduct classroom and practical training sessions to support employee skill development. Ensure all training aligns with Swissport policies and regulatory standards.
• Leadership & Team Development: Guide and mentor Regional Training Officers (RTOs) to meet local and regional training requirements. Manage absence processes, conduct performance reviews, and hold regular one‑on‑one check‑ins.
• Quality Assurance: Oversee training quality through regular observations and audits. Collaborate with stakeholders to maintain compliance with safety, quality, and PPE standards.
• Stakeholder Communication: Engage with customers, internal teams, and third parties to ensure alignment on training programs and requirements.
• Continuous Improvement: Identify and implement process enhancements in training delivery. Support your Regional Training Manager (RTM) by taking on key tasks as needed, including deputizing where applicable.

Qualifications

• Training & Development Expertise: Demonstrable experience in leading training programs within regulated environments, ideally in aviation or other fast‑paced industries.
• Leadership Skills: Strong experience in team supervision, with the ability to coach and guide others while maintaining a high level of compliance.
• Analytical & Process-Driven: Proficient in Microsoft applications with a solid understanding of training data and reporting. Able to use data to evaluate training effectiveness and identify areas for improvement.
• Safety & Compliance Focus: Familiar with health, safety, and compliance standards relevant to training. Committed to maintaining a safe and productive environment for all trainees and trainers.