Senior Regional IT Support

Peaple Talent; Birmingham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Private Medical Insurance

Income Protection

Life assurance

25 days annual leave

Job summary

A professional services organization in Birmingham is seeking a Regional IT Support Engineer to enhance IT operations efficiency across the Midlands. Responsibilities include troubleshooting networks, managing IT services, and assisting with system upgrades. Ideal candidates should have 3-5 years of IT support experience, strong networking skills, and be proficient in Office 365 and cloud platforms. This role offers competitive benefits including private medical insurance and 25 days of annual leave.

Qualifications

• 3-5 years of experience in IT support or infrastructure management.
• Experience managing IT across multiple locations or regions.
• Strong skills in networking and cloud platforms.
• Solid networking skills including TCP/IP, DNS, DHCP, and VLANs with Cisco Meraki.

Responsibilities

• Act as the main IT contact for all offices across the Midlands.
• Maintain and troubleshoot networks, servers, and storage systems.
• Help with IT projects like system upgrades and migrations.
• Assist with IT projects such as system upgrades, rollouts, and migrations.

Skills

IT support

Infrastructure management

Networking

Cisco Meraki

TCP/IP

Tools

Office 365

Windows systems

Azure

Job description

Overview

We are supporting a scaling professional services organisation in Birmingham with the hire of a Regional IT Support Engineer. In this role you will help improve efficiency and reliability of their IT Operations across the Midlands. You’ll support both internal teams and clients by solving technical issues, providing expert guidance, and keeping systems running smoothly.

Responsibilities

• Act as the main IT contact for all offices across the Midlands
• Maintain and troubleshoot networks, servers, and storage systems
• Keep IT services like LAN/WAN, VPNs, firewalls, and cloud systems running smoothly
• Help with IT projects like system upgrades, rollouts, and migrations

Qualifications

• 3-5 years of experience in IT support or infrastructure management
• Experience managing IT across multiple locations or regions
• Good knowledge of Office 365, Windows systems, and cloud platforms like Azure
• Strong skills in networking and Cisco Meraki, including TCP/IP, DNS, DHCP, and VLANs

Package

• Private Medical Insurance
• Income Protection
• Life assurance
• 25 days annual leave

Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Accounting

Industries

• Accounting