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Senior Receptionist/Administrator

LIBERTY RESOLVE LIMITED

Borehamwood

On-site

GBP 24,000 - 27,000

Full time

Today

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Job summary

A prestigious private fertility clinic in Borehamwood is seeking a Senior Front of House Receptionist/Administrator. The role involves welcoming patients, managing appointments, and ensuring exceptional service throughout their treatment journey. Candidates should have relevant experience, strong interpersonal skills, and a passion for patient care. This full-time position offers a supportive working environment and opportunities for salary review.

Benefits

Free on-site parking

Salary review after probation

Supportive working environment

Qualifications

Previous experience as a Senior Medical Receptionist or Administrator.
Familiarity with healthcare or accounting software systems.
Strong IT and administrative skills.

Responsibilities

Welcoming patients and managing appointments.
Handling enquiries with warmth and professionalism.
Processing payments and managing confidential records.

Skills

Interpersonal Skills

Organizational Skills

Compassion

Tools

Healthcare Software

Accounting Software

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LIBERTY RESOLVE LIMITED provided pay range

This range is provided by LIBERTY RESOLVE LIMITED. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Job Title: Senior Front of House Receptionist / Administrator – Private Fertility Clinic

Location: Borehamwood, Hertfordshire

Salary: £24,000 – £27,000 (dependent on healthcare experience)

Start Date: ASAP

Contract Type: Permanent

Hours: Monday to Friday, 8:30am–5:30pm or 9:00am–5:30pm (rota-based)

Some Saturday/Sunday mornings required – time off in lieu provided

Free on-site parking
Salary review and increase after probation (based on performance)
Supportive and welcoming working environment

About the Role:

We are looking for an experienced and personable Senior Medical Receptionist / Administrator to join a prestigious private fertility clinic in Borehamwood. Working closely with the Reception Manager, you will be the first point of contact for patients, ensuring a professional, caring, and efficient experience from their initial consultation through to the completion of their treatment journey. This is a busy and rewarding role, requiring a proactive and organised individual with excellent interpersonal skills and a genuine passion for patient care.

Key Responsibilities:

Welcoming patients and visitors in person, via phone, and email
Booking and managing appointments and clinic schedules
Patient registration and managing confidential records
Handling enquiries with warmth, empathy, and professionalism
Processing payments and entering data into accounts/healthcare packages
Supporting the administrative needs of the clinic and management
Ensuring each patient receives exceptional service throughout their journey

Requirements:

Previous experience as a Senior Medical Receptionist or Administrator, ideally in private healthcare or a GP surgery
Familiarity with healthcare or accounting software systems
Financial acumen or experience managing payments/accounts
Strong IT and administrative skills, with attention to detail
Highly articulate, organised, and compassionate
Must be eligible to work in the UK
A car driver is preferred due to the clinic’s location

If you are a dedicated and energetic receptionist or administrator looking to join a supportive and state-of-the-art medical environment, we would love to hear from you. Apply today with your CV!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Hospitals and Health Care

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