Senior Real-Time Market Data Operations Analyst

FIS; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Salary package

Performance bonus

Meals vouchers

Transportation

Private medical cover

Dental cover

Travel insurance

Training opportunities

Job summary

FIS in London is seeking an Operations Support professional to help ensure the performance and integrity of MarketMap Realtime, Valdi Global Market Platforms and Protegent. You will contribute to 2 DataCenters and 3 HUBS while supporting over 120 stock exchanges and numerous customer accounts.

The role emphasizes real-time monitoring, incident management and collaboration with CX, DEV and Networking teams in a hybrid work environment. An attractive salary package and benefits are offered.

Qualifications

• Good knowledge of Windows Server.
• Good experience in Incident Management and ITIL Process.
• New technologies discovery/learning.
• Good communication/human relationship.
• Good English level (sprint reviews, presentation, …).
• MS Exchange Server knowledge.
• SQL Server knowledge.

Responsibilities

• Supporting over 120 stock exchanges.
• Ensuring real time server monitoring, availability and low latency for Market Data Servers.
• Maintaining more than 850 customer accounts hosted on more than 200 servers.
• Our main stakeholders are CX teams, DEV teams, Network/Infra team, Exchanges Project managers, Trading teams.
• Ensure Advanced Technical support.
• Drive Platform enhancements Projects: 2 DataCenters, 3 HUBS, 350+ Windows/Linux Servers and 4500+ components.
• Plan/Deploy new releases.
• Participate in Incident Management activities and Handle High Severity Incidents.

Skills

Windows Server

Incident Management

ITIL Process

New technologies learning

Communication skills

English proficiency

MS Exchange Server

SQL Server

Job description

FIS in London is seeking an Operations Support professional to help ensure the performance and integrity of MarketMap Realtime, Valdi Global Market Platforms and Protegent. You will contribute to 2 DataCenters and 3 HUBS while supporting over 120 stock exchanges and numerous customer accounts.

The role emphasizes real-time monitoring, incident management and collaboration with CX, DEV and Networking teams in a hybrid work environment. An attractive salary package and benefits are offered.