Senior Reablement Worker

Wiltshire; Trowbridge; Hybrid; GBP 33,000 - 35,000; Full time

Job summary

Wiltshire Council is seeking a Senior Support Worker to monitor, support, and supervise a team delivering home-based care for customers post-hospital discharge. The role requires NVQ Level 3 or equivalent experience and offers opportunities for qualification progression.

The position operates on a rotating schedule from 7am to 10pm, with hybrid working: office on-site for part of the week and field-based work at service locations.

Qualifications

• NVQ Level3 or equivalent substantial experience in a related field.
• Interest in pursuing a relevant qualification.
• Commitment to safeguarding and inclusion.

Responsibilities

• Monitor, support, and supervise our dedicated Support Workers to ensure the highest standards of service.
• Support customers in their homes post-hospital discharge and contribute to personalised reablement plans.
• Operate on a rotating schedule with coverage 7am–10pm, 365 days a year.

Education

NVQ Level3 or equivalent

Job description

Salary:£32,578 - £34,811 per annum (plus 10% unsocial hours plussage)

Hours per week:37 hours

Rolling advert:We are continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

If you are passionate about helpingotherand eager to advance in thecareindustry, consider joining our team as aSeniorSupport Worker. We believe ingrowingtalent from within and offerour staffopportunitieslikeNVQ apprenticeships, providing you with a solid foundation for career progression.

Our Support Workers are the unsung heroes, providing crucialassistancetocustomersinthe comfort of theirhomes post-hospital discharge.Collaborating hand-in-hand with dedicated occupational therapists,weco-developpersonalised reablement plans,helping customers achieve their goals in the comfort of their homes.Operating on a rotating schedule, the team is available between 7 am to 10 pm, 365 days a year, ensuring continuous and dedicated support.

As aSeniorSupport Worker,you will monitor, support, and supervise our dedicated Support Workers, ensuring the delivery of the highest standard of services for ourvaluedcustomers.

We would like to welcome candidates with either an NVQ Level3or equivalent substantial experience in a related fieldto apply, and we also welcome those who showaninterested inpursuing a relevant qualification.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Lisa Fensome, Team Leader, at [e-mail]

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.