Senior Radiology Clinical Support Worker (US)

Train Work Live; Wrexham; Remote; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Family-friendly benefits

Work-life balance policies

Job summary

The NHS is seeking a Senior Radiology Clinical Support Worker (Band 3) for Wrexham Maelor Hospital. This permanent role offers full-time and part-time hours, with 37.5 hours per week, primarily Monday to Friday and regular evenings/weekends. Salary ranges £26,813 – £27,890 per annum, pro rata.

You will support radiology staff, assist patients, prepare areas, and help manage appointments and patient flow across the department. A compassionate approach and strong communication are essential.

Qualifications

• Welsh language ability desirable.
• Face-to-face administrative assessment may be required at interview.
• Experience in Radiology or a clinical setting is welcome or preferred.

Responsibilities

• Assist patients during radiology examinations.
• Prepare clinical areas and equipment.
• Manage appointments and patient flow.
• Update patient records and coordinate workflow.

Skills

Communication skills

Attention to detail

Patient care

Job description

Senior Radiology Clinical Support Worker (US)

Band 3

Main area Radiology Grade Band 3 Contract Permanent Hours

• Full time
• Part time

37.5 hours per week (The hours will predominantly be Monday to Friday but there will also be an expectation to work regular evenings and weekends.) Job ref 050-ACS844-1026

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Wrexham Maelor Hospital Town Wrexham Salary £26,813 - £27,890 per annum, pro rata Salary period Yearly Closing 15/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

Senior Radiology Clinical Support Worker (Band 3)
Permanent – Full-Time and Part-Time Hours Available
Location: Wrexham Maelor Hospital

We are looking for enthusiastic, caring, and motivated individuals to join our Radiology team at BCU East as Senior Radiology Clinical Support Workers (Band 3).

In this key role, you will support Sonographers and Radiologists in delivering high‑quality patient care across a wide range of diagnostic procedures. Your responsibilities will include assisting patients during examinations, preparing clinical areas, managing complex appointment bookings, and supporting the smooth flow of patients through the department.

You will also play a vital part in the patient journey of patients attending Radiology, ensuring an efficient and compassionate experience throughout.

This is a rewarding and varied role, suited to someone who is proactive, organised, and able to remain calm and professional when patients require sensitive or emotionally supportive care.

We welcome applicants with previous Radiology or relevant clinical experience, alongside strong communication skills, excellent attention to detail, and a commitment to delivering outstanding patient care.

Join us and become part of a friendly, supportive, and highly skilled team dedicated to providing safe, effective, and patient‑centred Radiology services within a busy acute hospital environment.

Main duties of the job

The Senior Radiology Clinical Support Worker (Band 3) plays a key role in supporting the safe, efficient, and patient‑centred delivery of Radiology services.

Working under the direction of Radiographers, Sonographers, and Radiologists, you will contribute to both clinical and administrative elements of the patient pathway, helping maintain high standards of care and smooth workflow.

You will work independently within your scope of practice, undertaking delegated tasks linked to Radiographic and Ultrasound procedures.

Duties include preparing patients and clinical areas, assisting clinicians during examinations, providing reassurance, and progressing routine procedures in line with departmental protocols and safety guidelines.

Alongside clinical tasks, you will support administrative functions such as booking and coordinating appointments, updating patient records, and helping to manage workflow to ensure timely service delivery.

Flexibility is essential, as you may work across different areas of Radiology depending on service needs. You will also participate in ongoing training to maintain competency and support service improvements.

This is a frontline role involving sensitive or distressing situations, so compassion, professionalism, and excellent communication skills are vital to delivering a positive patient experience.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Applicants should be prepared for a face-to-face administrative assessment during the interview.

Person specification

Education / Qualifications

Knowledge & Experience

Personal Qualities / Values / Other

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.