Senior Quality Improvement Lead

The Methodist Church in Britain; Nottingham; Presencial; GBP 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EDI staff networks

In-house occupational health

Health & Wellbeing team

Descripción de la vacante

Nottinghamshire Healthcare NHS Foundation Trust is seeking a senior leader to head the Gender Programme's Quality Improvement Initiative. You will direct large transformation projects, balance financial, operational and quality outcomes, and coordinate with providers and system partners.

The role requires a Master's-level qualification in quality improvement and Black Belt training, with strong data analytics and stakeholder engagement skills.

Formación

• Master's-level or equivalent qualification in quality improvement, quality management or similar.
• Black Belt-level training (or equivalent) in quality improvement or management.

Responsabilidades

• Lead quality improvement projects on the gender pathway, weighing financial, operational and quality factors to drive sustainable improvement.
• Identify and evaluate the significant issues providers and systems face in delivering gender services.
• Lead the development and delivery of the service's quality improvement strategy, aligned to Trust priorities.
• Support providers and system partners to agree their preferred solutions or courses of action.
• Develop and implement data-driven solutions to improve delivery processes, reduce inefficiency and enhance care quality.
• Use statistical analysis and performance metrics to measure the impact of improvements and report results to senior management.
• Support clinical and operational leaders with the budgetary implications of activity and proposed changes.
• Proactively manage key risks and issues, mitigating, responding and escalating as needed.
• Monitor progress of strategies to ensure completion within agreed timescales.
• Develop and deliver a quality improvement training programme and build a network of QI champions.
• Establish monitoring systems, reporting tools and indicator dashboards to track QI progress and performance.
• Propose, draft and implement changes to policies, guidelines and service level agreements.

Conocimientos

Lean Sigma

Advanced IT skills

Communication

Interpersonal skills

Project management

Analytical thinking

Organising complex projects

Educación

Master's-level qualification in quality improvement

Black Belt training in quality improvement

Herramientas

Lean Sigma

Descripción del empleo

This role leads the Quality Improvement Initiative on the Gender Programme inside NHS England's Specialised Commissioning, working under the Quality Improvement Deputy Director at Nottinghamshire Healthcare NHS Foundation Trust. The post holder directs large transformation projects on the gender pathway, weighing financial, operational and quality factors while coordinating with providers, system partners and other stakeholders. Within the Community & Specialist Care Group, the post runs under a Quad Leadership Model alongside the Head of Patient Safety, Quality & Experience. Fit depends on a Master's-level qualification and Black Belt training.

What the job involves

• Lead quality improvement projects on the gender pathway, weighing financial, operational and quality factors to drive sustainable improvement
• Identify and evaluate the significant issues providers and systems face in delivering gender services
• Lead the development and delivery of the service's quality improvement strategy, aligned to Trust priorities
• Support providers and system partners to agree their preferred solutions or courses of action
• Develop and implement data-driven solutions to improve delivery processes, reduce inefficiency and enhance care quality
• Use statistical analysis and performance metrics to measure the impact of improvements and report results to senior management
• Support clinical and operational leaders with the budgetary implications of activity and proposed changes
• Proactively manage key risks and issues, mitigating, responding and escalating as needed
• Monitor progress of strategies to ensure completion within agreed timescales
• Develop and deliver a quality improvement training programme and build a network of QI champions
• Establish monitoring systems, reporting tools and indicator dashboards to track QI progress and performance
• Propose, draft and implement changes to policies, guidelines and service level agreements

Qualifications

• Master's-level or equivalent qualification in quality improvement, quality management or similar
• Black Belt-level training (or equivalent) in quality improvement or management

Experience

• Significant experience managing people, services and resources across NHS, social care, local government or voluntary sector organisations
• Leading quality improvement projects using Lean Sigma or a similar methodology
• Responsibility for the wider quality management agenda
• Leading successful improvement projects, including where there is significant resistance to change
• Leading and managing change, including workforce transformation, service improvement and cultural development
• Managing staff performance within a service

Skills & knowledge

• Knowledge of Lean Sigma or similar improvement methods, and how continuous improvement applies in healthcare
• Building communication and collaborative relationships with varied colleagues, stakeholders and partners, and securing buy-in for change
• Advanced IT skills, manipulating complex data and writing complex reports for senior and Board audiences
• Interpersonal skills to deliver complex, sensitive and contentious messages, with diplomacy in negotiating and influencing
• Organising and running medium to large complex projects and timetables, and designing process improvements in complex settings
• Effective analytical skills to evaluate evidence, and evidence of developing an improvement strategy

Checks & eligibility

• Full, current UK driving licence and access to a vehicle fit and insured for business use

What’s offered

• Employee-led staff networks, including EDI, Green Champions, Freedom to Speak Up, Health and Wellbeing and Menopause Champions
• In-house occupational health and staff counselling services
• Support from a dedicated Health and Wellbeing team