This Associate Director post sits within NHS Greater Manchester Integrated Care and leads quality improvement and personalisation across a locality's health and care system. The work centres on running transformation programmes, embedding evidence-based methods and linking safeguarding and LeDeR learning into service redesign. The role is distinct for its clinical leadership across the place partnership with local government, providers and the voluntary sector, including modernising Personal Health Budgets. Registration with a recognised clinical regulator is required.
What the job involves
- Lead transformation and delivery programmes and operational workstreams aligned to NHS GM strategy, the Locality Plan and national guidance
- Provide clinical leadership and strategic oversight for quality improvement and personalisation across the locality
- Maintain oversight of risk, assurance and governance for the portfolio, aligning clinical and organisational governance across the place health and care system
- Champion formal improvement approaches, including National Modern Service Frameworks and national improvement collaboratives for outpatients, urgent and emergency care and frailty
- Build a quality improvement culture, embedding learning from safeguarding, incidents and LeDeR reviews in service redesign and amplifying patient and community voice
- Work across the place partnership, including local authority, primary care networks, providers, mental health trusts and the voluntary sector, to deliver integrated models of care and outcomes, across multiple places or…
- Build relationships with local government partners in adult social care, children's services, housing and public health to reduce inequalities and strengthen neighbourhood health
- Identify underserved communities by assessing quality, performance and productivity of provision, using person-level data and insight into the biological, psychological and social drivers of risk and demand
- Convene clinical and civic leaders to co-design improvements and modernise personalisation through proactive, preventative care models, including Personal Health Budgets and integrated commissioning
- Strengthen professional leadership from nursing and allied health professionals, acting as a clinical leadership voice across the place partnership
- Act as a bridge between GM statutory functions, clinical networks and local delivery, driving assurance-led improvement and building workforce capability in continuous learning and quality improvement
- Support the partnership approach between NHS GM's statutory safeguarding accountabilities and place arrangements, providing leadership and communication for adults and children
Qualifications
- Master's level education or equivalent, or equivalent experience of senior strategic management in a specialist area
Registration & licences
- Current professional clinical registration with the GMC, GPhC, NMC or HCPC
Experience
- Extensive system leadership experience
- Experience of delivery assurance and supporting areas of poor performance alongside specialist colleagues
- Extensive experience working with other leaders and experts on programmes across the NHS
- Proven experience of leading and delivering complex change and strategy development in politically sensitive, complex environments
- Experience leading personalisation strategies, including Personal Health Budgets, pooled budgets and section 75 arrangements
- Experience in organisational development and senior operational management with government or public body organisations
Skills & knowledge
- Knowledge of quality improvement methods such as Black Belt Six Sigma, Lean, TQM and MSFs
- Expert knowledge of NHS systems and procedures
- Convening clinical and civic leaders and fostering shared decision-making so transformation reflects patient and community priorities
- Handling challenging situations in a formal setting
Nice to have
- Knowledge of quality improvement methods such as Black Belt Six Sigma, Lean, TQM and MSFs
- Experience leading personalisation strategies, including Personal Health Budgets, pooled budgets and section 75 arrangements