(**) Quality Improvement Facilitator

NHS Trust; Southend-on-Sea; On-site; GBP 44,000 - 54,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust invites applications for a Quality Improvement Facilitator (Band 7). The role focuses on improving patient care, empowering teams, and driving meaningful change across our Trust for 1.2 million people.

You will grow your improvement expertise, coach teams across hospital sites, and contribute to the Trust Quality Strategy while collaborating with clinical and operational colleagues.

Qualifications

• Degree level or equivalent relevant experience.
• Professional Registration (NMC or HPCP).
• Quality Improvement Qualification or equivalent experience.
• Mentorship/Teaching Qualification.

Responsibilities

• Lead and support quality improvement projects within assigned services using recognised QI tools.
• Coach, train and motivate staff to build improvement capability across the Trust.
• Analyse and interpret complex data to inform decision-making and demonstrate progress.
• Facilitate workshops, meetings and collaborative sessions with clinical and operational teams.
• Engage patients, carers and staff to reflect lived experience; produce aims, action plans and reports that support sustainable change.
• Work closely with multidisciplinary teams to redesign processes and enhance patient safety, outcomes and experience.
• Promote a positive improvement culture aligned with Trust values and behaviours.

Skills

QI methodology

Facilitation/Coaching

Data interpretation

Education

Degree level or equivalent

NMC/HPCP registration

Quality Improvement qualification

Mentorship/Teaching qualification

Job description

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Site Southend Town Southend Salary £49,387 Per Annum (Pro Rata for Part Time) Salary period Yearly Closing 08/11/2026 23:59

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

Are you passionate about improving patient care, empowering teams, and driving meaningful change? Join Mid and South Essex NHS Foundation Trust as a Quality Improvement Facilitator (Band 7) - a role where you will inspire improvement, champion innovation, and help shape the future of healthcare for 1.2 million people across our Trust.

As one of the largest and most forward-thinking Trusts in the country, we are committed to building a strong culture of improvement.

In this exciting position, you will work alongside clinical and operational teams to unlock potential, remove barriers, and support colleagues to deliver safer, more effective and compassionate care. This is a fantastic opportunity for a registered nurse, AHP or healthcare professional who thrives on collaboration, learning, and helping others succeed. You will be supported to grow your improvement expertise, coach teams across our hospital sites, and lead impactful initiatives aligned to our Trust Quality Strategy.

If you are enthusiastic, motivated, and ready to influence quality at scale, this role offers the perfect platform to develop your career while being part of a passionate, high-performing, and friendly Quality Improvement Team.

Main duties of the job

As a QI Facilitator you will:

• Lead and support quality improvement projects within assigned services, using recognised QI tools and methods.
• Coach, train and motivate staff to build improvement capability across the Trust.
• nalyse and interpret complex data to inform decision-making and demonstrate progress
• Facilitate workshops, meetings and collaborative sessions with clinical and operational teams
• Engage patients, carers and staff to ensure improvement work reflects lived experience. Produce clear aims, action plans and reports that support sustainable change
• Work closely with multidisciplinary teams to redesign processes and enhance patient safety, outcomes and experience.
• Promote a positive improvement culture aligned with Trust values and behaviours.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

Are you looking for an exciting new role? Then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application. Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Qualifications

• Degree level or equivalent relevant experience
• Professional Registration (NMC or HPCP)
• Quality Improvement Qualification or equivalent experience
• Mentorship/Teaching Qualification

Knowledge and Experience

• Understanding and evidence of application of Quality Improvement Methodology and tools
• Experience of teaching, facilitation, mentoring and coaching
• Supporting information demonstrates knowledge of the Trust’s Quality Strategy and Improvement Priorities
• Current knowledge of the leadership and management context of the NHS, and of systems for delivering operational excellence in health care.

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

Name Shevaun Mullender Job title Head of Clinical Quality Improvement Capability Email address [e-mail] Telephone number 07760474571