Senior Quality & Appeals Coordinator (12-Month FTC) – Hybrid

Arden University Ltd.; Coventry; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

Aviva pension plan

BUPA Cash Plan

Private Medical Insurance

Perkbox benefits

Study Arden course for free

Golden Ticket to gift Arden education

Job summary

Arden University Ltd. is seeking a Senior Quality Coordinator to support governance, student administration and assessment processes within the Quality & Registry team. The role focuses on quality assurance and enhancement, with a special emphasis on Academic appeals, under supervision of the Quality Team Leader.

Travel to Coventry Head Office is required every other Tuesday. The successful candidate will work in a fast-paced environment, coordinating administrative tasks and ensuring timely

Qualifications

• Essential: Degree qualified or extensive relevant work experience
• Strong Analysis and problem solving capability
• Stakeholder management skills / experience
• Strong Administrative and customer service skills
• Experience with database systems and Excel reporting spreadsheets or data dashboards
• Ability to plan, organise and prioritise workloads to meet deadlines in a high-pressured environment

Responsibilities

• Governance and student administration
• Processing results and grades for students
• Producing certificates awarded at graduation
• Coordinate Arden’s quality assurance and enhancement processes, with focus on Academic appeals

Skills

Degree qualified or extensive relevant

Analytical thinking

Stakeholder management

Administrative & customer service

Database/spreadsheet reporting

Time management under pressure

Education

Degree qualified or equivalent

Job description

Arden University Ltd. is seeking a Senior Quality Coordinator to support governance, student administration and assessment processes within the Quality & Registry team. The role focuses on quality assurance and enhancement, with a special emphasis on Academic appeals, under supervision of the Quality Team Leader.

Travel to Coventry Head Office is required every other Tuesday. The successful candidate will work in a fast-paced environment, coordinating administrative tasks and ensuring timely