Senior QA Engineer – Hybrid, Customer-Facing

MBDA UK Limited; Stevenage; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Company bonus

Pension

Overtime

Flexi Leave

Flexible working

Enhanced parental leave

Facilities: subsidised meals & parking

Healthcare Cash Plan

Job summary

MBDA UK Limited in Stevenage is seeking a Principal Quality Assurance Engineer to support MBDA products in use with customers. You will network across MBDA functions and work in a dynamic Product Support Team, in a customer-facing environment and across sites.

The role involves managing non-conformance, data analysis, and supporting investigations with Engineering, Manufacturing, and Supply Chain. It offers a hybrid pattern (1–2 days on-site), a competitive salary up to £50,000, a company bonus,

Qualifications

• Engineer with an experience or familiarity of quality management systems, techniques and processes.
• Practical knowledge of non-conformance management process and SAP business tool.
• Minimum HNC/HND level qualification with experience within Engineering or Quality Assurance is desirable.
• Excellent communication & interpersonal skills to effectively liaise with customers and internal teams – an ability to influence change.
• Experience of working within a project environment and able to operate effectively as part of project team.
• Ability to identify risks and critical issues and drive forward suitable mitigation solutions with the aim of reducing rework and increasing Customer satisfaction.
• Ability to understand and respect cultural differences
• Ability to manage deadlines with an attention to detail.

Responsibilities

• Manage product non‑conformance and facilitate implementation of non‑conformance process.
• Provide non‑conformance data analysis and summary reports.
• Support design and manufacturing defect investigations.
• Collaborate with Engineering, Manufacturing, Production and Supply Chain teams to resolve quality issues and ascertain root cause and implement corrective actions.
• Review, develop, implement and maintain Project Quality planning documentation.
• Ensure compliance to Business Management System procedures is maintained.
• Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer satisfaction.
• Participate in process improvement activities.
• Interact with supply chain on non‑conformances and corrective actions.
• Facilitate continuous improvement activities both in the Quality Assurance team and wider CSS sector.

Skills

Quality management systems familiarity

Non-conformance management

Project work experience

Communication & interpersonal skills

Risk identification & mitigation

Cultural awareness

Deadline management

Education

HNC/HND in Engineering or Quality Assurance

Tools

SAP

Job description

MBDA UK Limited in Stevenage is seeking a Principal Quality Assurance Engineer to support MBDA products in use with customers. You will network across MBDA functions and work in a dynamic Product Support Team, in a customer-facing environment and across sites.

The role involves managing non-conformance, data analysis, and supporting investigations with Engineering, Manufacturing, and Supply Chain. It offers a hybrid pattern (1–2 days on-site), a competitive salary up to £50,000, a company bonus,