Senior Property Operations Manager

JR United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Imperial College London is seeking a Senior Property Operations Manager to manage their diverse property portfolio. This role involves overseeing service charge accounting and ensuring compliance with contractual obligations while optimizing income. Ideal candidates will have experience in property management and strong stakeholder skills.

Qualifications

• Experience in property portfolio management.
• Strong stakeholder management skills.
• Knowledge of service charge accounting.

Responsibilities

• Manage Imperial’s commercial residential assets.
• Ensure efficient service charge accounting.
• Oversee third-party service providers.

Skills

Stakeholder Management

Property Portfolio Management

Service Charge Accounting

Contracts Management

Facilities Management

Job description

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Senior Property Operations Manager, London

Client:

Imperial College London

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

16.05.2025

Expiry Date:

30.06.2025

Job Description:

Imperial College London is seeking a Senior Property Operations Manager to join their property team based at their White City campus.

The university is a global top ten institution with a focus on science, technology, engineering, medicine, and business (STEMB). It manages a large and complex estate portfolio, primarily in London, with over 500,000 sqm of space, along with other property interests across the UK.

The role involves managing Imperial’s commercial residential assets and ensuring efficient service charge accounting for both Imperial’s tenants and situations where Imperial is the tenant.

The position oversees a diverse portfolio including Private Rental, Key Worker Accommodation (Imperial Living), Build to Rent assets, and commercial lettings. Responsibilities include managing service charge accounting, estate charges, and services recharge or payment processes.

The Senior Property Operations Manager will ensure third-party service providers meet contractual requirements and optimize income. The role requires expertise in property, contracts, and facilities management, along with operational improvements, supervising service providers, and day-to-day estate management.

Ideal candidates will have strong stakeholder management skills, experience in property portfolio management, knowledge of service charge accounting, and expertise in contracts and facilities management.

The Candidate Brochure is available for review.

Imperial College London welcomes applicants with residential contracts experience across sectors including Higher Education, Private Sector Real Estate, and Public Sector Housing.

For a confidential discussion and full details, please contact our retained advisors James Gregory at [emailprotected].

Application deadline: Sunday, 8th June 2025