Senior Property & Construction Claims Specialist

AXA; Ipswich; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Five Business Resource Groups

Enhanced family-friendly leave

Job summary

AXA XL in Ipswich, UK seeks a Senior Claims Adjuster for the Property & Construction portfolio. You will manage major losses, coordinate with claims colleagues, brokers and clients to bring claims to resolution, ensuring excellent service and strategic guidance within the team.

The role emphasizes coverage analysis, teamwork with underwriting, and delivering robust claim handling while supporting ongoing improvement and risk management.

Qualifications

• Significant experience in high value and technically complex London Market Commercial Property & Construction claims.
• Experience coordinating, managing and influencing co-insurers and re-insurers.
• Understanding the lifecycle of the claim.
• Delivering prompt, fair and accurate claims service enhancing broker and client relationships.

Responsibilities

• Provide oversight and direction on coverage analysis, investigation, evaluation, reserving and resolution of claims.
• Control a portfolio of high value and technically complex claims and ensure timely handling.
• Support Underwriting and Actuarial teams with claim trends and development.
• Collaborate with management and stakeholders to support underwriting growth and profitability.
• Assist Claims Manager with implementing strategy within the Claims team.
• Support claims operations to generate reports and monitor SLAs.

Skills

London Market experience

Claims management

Broker relationships

Stakeholder liaison

Job description

AXA XL in Ipswich, UK seeks a Senior Claims Adjuster for the Property & Construction portfolio. You will manage major losses, coordinate with claims colleagues, brokers and clients to bring claims to resolution, ensuring excellent service and strategic guidance within the team.

The role emphasizes coverage analysis, teamwork with underwriting, and delivering robust claim handling while supporting ongoing improvement and risk management.