Senior Project Scheduler — Social Housing Refurbs

United Infrastructure Ltd; Bracknell; On-site; GBP 42,000 - 54,000; Full time

Job summary

PiLON, part of the United Infrastructure group, is seeking a Senior Project Scheduler to manage project scheduling and support the team. You will work closely with engineers, commercial and bid teams, customers, and other key stakeholders to ensure timely delivery and high-quality results at our Bracknell site.

The role requires excellent organisational and communication skills, strong IT and Excel capabilities, and a proactive, customer-focused approach.

Qualifications

• Excellent organisational and time-management skills.
• Strong communication and customer service skills.
• Good attention to detail and reporting skills.
• Confident using Microsoft Office 365, particularly Excel, Outlook and Word.
• Ability to analyse data and produce meaningful reports.
• Strong IT skills and willingness to learn new systems.
• Calm and professional approach when handling issues or complaints.
• Self-motivated, proactive and able to work to deadlines.
• Able to work independently and as part of a team.
• Professional, flexible and customer-focused approach.

Responsibilities

• Contact customers by telephone, email and letter to arrange appointments.
• Prepare, manage, monitor and update project schedules and trackers.
• Coordinate engineers and resources to maximise productivity.
• Map properties and plan projects for efficient delivery.
• Monitor progress, identify risks and escalating issues where required.
• Support the day-to-day activities of the Scheduling Team.
• Achieve scheduling and delivery targets.
• Produce regular reports on project progress, call activity and team productivity.
• Develop effective resident and customer communication processes.
• Analyse call data to identify opportunities to improve scheduling efficiency.
• Maintain accurate records in line with GDPR and company policies.
• Support the Commercial and Bid Teams with relevant information.
• Work with IT to improve the use of company systems, including PILLAR 2 and EAPP.
• Maintain strong working relationships across all teams and represent the company professionally.

Skills

Organisation

Time management

Communication

Customer service

Attention to detail

Reporting

MS Office 365

Excel

Outlook

Word

Data analysis

IT skills

Tools

PILLAR 2

EAPP

Job description

PiLON, part of the United Infrastructure group, is seeking a Senior Project Scheduler to manage project scheduling and support the team. You will work closely with engineers, commercial and bid teams, customers, and other key stakeholders to ensure timely delivery and high-quality results at our Bracknell site.

The role requires excellent organisational and communication skills, strong IT and Excel capabilities, and a proactive, customer-focused approach.