Senior Project Manager, Hybrid AI SaaS Implementations

Clio; Greater London; Hybrid; GBP 65,000 - 88,000; Full time

Benefits offered by this job

Flexible hybrid work environment

25 days holiday + bank holidays

Private Healthcare with Life Insurance

Pension contribution

Professional development and growth

Clioversary recognition program

Job summary

Clio is seeking an experienced Project/Programme Manager to lead end-to-end delivery of ShareDo implementations for law firms. You will own commercial accountability, oversee resources across a project portfolio, and drive continuous improvement within our Service Delivery process.

You will manage finances, planning, risk, and client relationships, ensuring high customer satisfaction and successful on-time delivery while translating technical features into practical guidance for customers.

Qualifications

• Project management expertise required.
• Strong knowledge of Agile methodologies.
• Change management capability.
• Excellent stakeholder management.
• Financial reporting experience.
• Strong technical communication.
• Risk management experience.
• Analytical thinking and problem solving.

Responsibilities

• Overall commercial accountability for a project.
• Resource management across a portfolio of projects.
• Drive continuous improvement within the Service Delivery process.
• Manage finances, planning, risk and client relationships.
• Proactively communicate with clients to ensure satisfaction.
• Translate product features into best practices for customers.
• Lead by example and deliver projects on time and above expectations.
• Collaborate with cross-functional teams to align on requirements.

Job description

Clio is seeking an experienced Project/Programme Manager to lead end-to-end delivery of ShareDo implementations for law firms. You will own commercial accountability, oversee resources across a project portfolio, and drive continuous improvement within our Service Delivery process.

You will manage finances, planning, risk, and client relationships, ensuring high customer satisfaction and successful on-time delivery while translating technical features into practical guidance for customers.