Senior Project Manager

Designer Contracts; Kettering; On-site; GBP 25,000 - 35,000; Full time

Job summary

Designer Contracts is seeking a conscientious and ambitious individual to help ensure the smooth running of projects and sites from our team based in Kettering. The role demands leadership, time management and a strong focus on delivering exceptional customer value.

You will attend sites, perform RAMS, measure for flooring and blinds, and coordinate between multiple teams while ensuring compliance with legal requirements. A full UK driving licence is required.

Qualifications

• Experience in coordinating projects across multiple teams.
• Strong leadership and organisational skills.
• Excellent communication and customer service focus.

Responsibilities

• Ensure retention and growth of customers by delivering value to their experience.
• Evaluate and respond to customer service issues according to policy.
• Conduct customer service inspections as required.
• Carry out Tool Box Talks with fitters and installers and email H&S updates.
• Ensure all legal requirements are adhered to.
• Carry out measurements for flooring categories and window treatments.
• Attend sites to complete RAMS and inspect subfloors prior to installation.
• Liaise between regional office and on-site teams and manage project scope.

Skills

Leadership

Time management

Customer service

Project coordination

Driving licence

Job description

Due to our continued growth we have an exciting opportunity to join our friendly team based in Kettering.

We are looking for a conscientious and ambitious individual with excellent leadership and time management skills.

Job Objective

To help ensure the smooth running of projects and sites.

Key Responsibilities

• To ensure the retention and growth of new and existing customers through delivering added value to their customer experience
• Evaluate and react to customer service issues in line with company policy
• Carry out customer service inspections as required
• Carry out Tool Box Talks with fitters and installers, keep them updated and email to H&S
• Ensure all legal requirements are adhered to
• Be efficient in manual measuring for all flooring categories and window treatments
• Must hold a full UK driving licence
• Attend site to complete all RAMS
• Inspect subfloors to ensure the floor is within tolerance prior to installation

Other areas of responsibilities include:

• Managing and monitoring projects.
• Identifying new business opportunities and pursuing them.
• Visiting clients and potential clients on their sites.
• Noticing and attending to any special needs and service issues on projects.
• Planning, pricing and scaling projects and general tenders.
• Ensuring quotations are accurate, well-presented and planned as economically as possible.
• Obtaining appropriate samples for projects in co-ordination with the Buying department and working with normal Designer Contracts suppliers wherever possible.
• Measuring for flooring and blinds on site.
• Must be able to carry out small remedial jobs.
• Liaising between multiple teams, including those in the regional office and those on site.

Designer Contracts is an equal opportunities employer