Senior Project Manager

Digital Waffle; Hereford; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Digital Waffle, a leading ecommerce retailer, is seeking a Senior Project Manager to deliver complex technology initiatives across a fast-paced digital environment. You will own large-scale programmes from inception through to completion, ensuring projects are delivered on time and aligned to business objectives.

Working with Product, Engineering and Delivery teams, you'll mentor junior PMs and help raise delivery capability across the team, while applying Agile governance and reporting

Qualifications

• Proven ability to lead large-scale technology projects from initiation to delivery.
• Experience managing budgets, governance, forecasting and financial control.

Responsibilities

• Lead the end-to-end delivery of complex technology and business change projects.
• Own project scope, timelines, budgets, forecasting and governance throughout the delivery lifecycle.
• Work with Product Managers, Engineering and Technical Leads to ensure successful project execution.
• Manage risks, dependencies and stakeholder expectations across multiple workstreams.
• Operate within Agile delivery environments with structured governance and planning.
• Provide regular reporting on project progress and milestones.
• Support and mentor other Project Managers to improve delivery capability.
• Drive continuous improvements to delivery processes and ways of working.

Skills

Project management

Budget governance

Agile / Scrum

Stakeholder management

Jira & Confluence

Ecommerce / digital retail

Cross-functional collaboration

Communication

Tools

Jira

Confluence

Job description

A leading ecommerce retailer is looking for a Senior Project Manager to deliver complex, business-critical technology initiatives across a fast-paced digital environment.

Working closely with Product, Engineering and Delivery teams, you'll take ownership of large-scale programmes from inception through to completion, ensuring projects are delivered on time, within budget and aligned to business objectives. Alongside leading delivery, you'll play an important role in developing project management capability across the wider team.

Role: Senior Project Manager

Location: Hereford (Hybrid - minimum 1 day per week onsite)

What you'll be doing

• Lead the end-to-end delivery of complex technology and business change projects.
• Own project scope, timelines, budgets, forecasting and governance throughout the delivery lifecycle.
• Work closely with Product Managers, Engineering teams and Technical Leads to ensure successful project execution.
• Manage risks, dependencies and stakeholder expectations across multiple workstreams.
• Operate within Agile delivery environments while applying structured project governance and planning.
• Provide regular reporting on project progress, financial performance and delivery milestones.
• Support and mentor other Project Managers, helping improve delivery capability across the team.
• Drive continuous improvements to project delivery processes and ways of working.

What you'll need

• Proven experience delivering large, complex technology projects from initiation through to successful completion.
• Strong experience managing project budgets, governance, forecasting and financial control.
• Experience working closely with Engineering and Product teams within Agile software delivery environments.
• Strong understanding of Agile methodologies, Scrum and iterative software development.
• Previous experience delivering projects within ecommerce, digital retail or customer-facing technology environments.
• Excellent stakeholder management skills with the ability to influence both technical and non-technical audiences.
• Strong experience managing cross-functional dependencies, risks and competing priorities.
• Hands-on experience using Jira, Confluence and modern project delivery tools.
• Excellent communication skills with a pragmatic, delivery-focused approach.

Nice to have

• Experience mentoring or developing Project Managers.
• APM, PRINCE2 or equivalent project management certification.
• Experience delivering projects involving customer journeys, checkout, ecommerce platforms or digital transformation.

This role would suit an experienced Project Manager who enjoys delivering complex technology programmes, partnering closely with Engineering and Product teams, and helping shape delivery excellence within a modern ecommerce business.