Senior Project Manager

TSG

England

Hybrid

GBP 70,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Employee benefits trust

Company bonus scheme

Healthcare and Cash plan

Paid CSR Days

Enhanced Maternity and Paternity pay

Job summary

A Managed IT Services provider in the UK is seeking a Senior Project Manager to lead multiple IT projects. You will be responsible for the effective planning and delivery of projects, utilizing both Waterfall and Agile methodologies. The ideal candidate should have a strong background in project management, excellent interpersonal skills, and a good understanding of IT products, especially from Microsoft. This role offers flexible working options and numerous benefits including annual leave, healthcare, and a company bonus scheme.

Qualifications

Experience delivering technology related projects.
Demonstrable track record in project management.
Valid UK driving licence.
Good IT product knowledge, including the Microsoft product stack.

Responsibilities

Liaise with project schedulers to ensure consultants have appropriate skills.
Promote TSG’s Methodology ensuring clear project scope.
Work with Microsoft practice leaders to plan resource needs.
Ensure ‘closed’ projects have signed project sign-off.
Plan resource requirements with Microsoft practice leaders for project delivery.
Document changes, risks and change requests throughout the project lifecycle.
Record project information in CRM and monitor variations for additional PM time.
Maintain regular stakeholder communications, including weekly project reviews and reporting.
Coordinate handover to support after project completion.

Skills

Waterfall / Agile techniques

Interpersonal skills

IT product knowledge

Service and customer focused

Continuous Improvement

Education

Other IT qualifications

Tools

Microsoft product stack

Job description

Join to apply for the Senior Project Manager role at TSG.

As a Senior Project Manager you will be responsible for leading and delivering multiple IT projects of various size, complexity, and risk. Responsible for the planning and effective delivery of projects using TSG’s product management methodology, ensuring that internal & external customer communication is always maintained. You must have the ability to effectively monitor and manage all delivery aspects of a project’s implementation to ensure that the projects are completed to the required standard of excellence and within the specified constraints of time and cost.

In addition, you will be a strong leader with a flexible mindset, a skilled and experienced practitioner, able to confidently apply and tailor Waterfall / Agile techniques where appropriate. You will have a demonstrable track record of delivering technology driven business transformation projects.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid‑market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a “Great Place to Work” in addition to being placed on the “2024 UK’s Best Workplaces in Tech” list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Why should I work for TSG?

Employee ownership – employees share the benefits of the proceeds of the employee benefits trust (EBT)
Our open and honest culture where feedback is taken on‑board and acted upon
Our social events – annual all expenses paid “TSG Festival” and team building funds
Two paid CSR days per annum that you can use to support the community
Giving something back – the “TSG Foundation” established in November 2022 has so far donated over £120,000 to support nominated businesses and charities
Our responsibility to the environment as we work towards net carbon zero
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to:

Liaise with project schedulers to ensure the consultants assigned to deliver the project have the appropriate skills and experience
Organise and conduct pre project meetings
Promote TSG’s Methodology ensuring a full and accurate scope is signed by a customer before commencing a project, produce detailed project plans with clear responsibilities and clearly defined requirements of work that is both in and out of scope, reviewing and managing change control and producing highlight reports
Ensure that all ‘closed’ projects have a relevant ‘signed’ project sign‑off document
Work with Microsoft practice leaders to plan resource requirements for project delivery
Documentation of key changes to a project such as change requests, project exceptions and risk registers
Identify, monitor and maximise the revenue from variation orders throughout the projects
Accurately record project information in CRM
Highlight, document and process change requests for additional out of scope items, including additional PM time
Maintain regular communication involving all stakeholders within the project which will include weekly project reviews and reporting
Coordinate handover to support following completion of the project

Knowledge, Skills & Experience:

Other IT qualifications would be preferred, however not essential where experience of delivering technology related projects can be demonstrated
Confident in the use of Waterfall / Agile techniques, tailoring where appropriate
Strong interpersonal skills
An effective people manager who leads from the front
Good IT product knowledge, including the Microsoft product stack
Resilience – ability to deal with frequent change, delays, or unexpected events
Service and customer focused
Continuous Improvement – ability to look for ways to improve and promote quality
Valid UK driving licence
Experience working with a Microsoft Partner is preferred

Benefits: